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Hotel New Otani Tokyo The Main

4.5 star property

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Photo gallery for Hotel New Otani Tokyo The Main

The Main room Premium Deluxe Room, Smoking | Down comforters, in-room safe, individually furnished, desk
Treatment room
View from property
4 bars/lounges
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578
  • Hotel New Otani Tokyo
    ‪1 min walk‬
  • Tokyo Imperial Palace
    ‪1 min drive‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

View from room

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Non-smoking

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Non-smoking

8.8 out of 10
Excellent
(13 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Main Standard Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • 818 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 285 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for The Main Deluxe Triple Room, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for The Main Standard Twin, Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main room Premium Deluxe Room, Smoking

The Main room Premium Deluxe Room, Smoking | Down comforters, in-room safe, individually furnished, desk

The Main room Premium Deluxe Room, Smoking

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for The Main Deluxe King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe King, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard King, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Deluxe Twin, Non Smoking

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Junior Suite double, Non Smoking

The Main Junior Suite double, Non Smoking | Living area | 32-inch flat-screen TV with digital channels, TV

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 764 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking | Down comforters, in-room safe, individually furnished, desk

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 279 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for The Main Shin Edo Standard Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Shin Edo Deluxe Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Standard Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Quality Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Quality Double Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Deluxe Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Standard Double Room

Down comforters, in-room safe, individually furnished, desk

The Main Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Shin Edo Single Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for The Main Shin Edo Deluxe Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Deluxe Twin Room With 1 Sofa Bed

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room With 1 Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for The Main Shin Edo Standard Twin Room

Down comforters, in-room safe, individually furnished, desk

The Main Shin Edo Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Deluxe Double Room For 3 People

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room For 3 People

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for The Main Junior Suite Twin

Down comforters, in-room safe, individually furnished, desk

The Main Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Junior Suite Double

Interior

The Main Junior Suite Double

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Deluxe Double Room For 3 People (Bathroom With A Washing Area)

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room For 3 People (Bathroom With A Washing Area)

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for The Main Deluxe Double Room (Bathroom With A Washing Area)

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Double Room (Bathroom With A Washing Area)

  • Sleeps 2
  • 1 King Bed

View all photos for The Main Deluxe Twin Room (Bathroom With A Washing Area)

Down comforters, in-room safe, individually furnished, desk

The Main Deluxe Twin Room (Bathroom With A Washing Area)

  • Sleeps 2
  • 2 Twin Beds

View all photos for The Main Standard Room

Down comforters, in-room safe, individually furnished, desk

The Main Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel New Otani Tokyo The Main

Hotel in Chiyoda
This hotel features 20 restaurants, 4 bars/lounges, and 3 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Hotel New Otani Tokyo The Main offers 554 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. This hotel offers access to a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 269 square feet (25 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite self parking is complimentary.

Hotel New Otani Tokyo The Main has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel New Otani Tokyo The Main has 20 restaurants on site.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

This property is closed from January 13 2025 to January 14 2025 (dates subject to change).
The property will be renovating from February 3 2025 to February 4 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds are not available for children age 3 and younger.

We should mention

The seasonal pool will be open from July 20 to September 01
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1005 reviews" "
Rating 8 - Good. 189 out of 1005 reviews" "
Rating 6 - Okay. 45 out of 1005 reviews" "
Rating 4 - Poor. 24 out of 1005 reviews" "
Rating 2 - Terrible. 15 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff is super friendly
Stayed 4 nights in Oct 2024

6/10 Okay

Helen

Traveled with family
Disliked: Staff & service
It's okay overall
Stayed 2 nights in Jun 2024

10/10 Excellent

Mathews

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great service, well located and easily accessible. Enjoyed the stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful but very large hotel. The staff are nothing but perfect. The rooms are amazing. You will not be disappointed. Close to wonderful gardens.
Stayed 3 nights in Oct 2024

8/10 Good

DEMETRICS, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yuriko

Liked: Cleanliness, amenities, property conditions & facilities
My home in Tokyo
Stayed 3 nights in Oct 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. It was an oasis of quite in a busy city. The Japanese Garden at the hotel is the prettiest in the city. It was so nice we walked through it a few times.
Stayed 7 nights in Oct 2024

10/10 Excellent

Donald

Traveled with family
Liked: Amenities
Staff was great. Room and hotel services top notch.
Stayed 3 nights in Oct 2024

8/10 Good

Laurence

Liked: Cleanliness, property conditions & facilities, room comfort
Beware of Authority Payments
The hotel is massive but of very high standard. We currently have a major payments issue with the hotel . on your arrival we were required to make an authority payment of 600,000 yen which was to cover the cost of the room and any incidentals that you may spend during your stay. on checking out our bill was 450,000 yen and we were told the 600,000 yen would be reversed. Six days later not only is the 600,000 yen on my credit card but also the 450,000 yen. Of course it is very difficult to contact anyone to get the problem resolved. Totally unacceptable and i am sure it will take many more days to sort out. It is disappointing as the reservation staff on our departure had no idea on to reverse the 600,000 yen but said they would fix it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were lovely. There was not much nearby that you could walk to and unfortunately it rained for the 2 days we were there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in!
It’s a great experience overall. The service, the staff and hotel are amazing. We got a room with a 3rd bed since we have 2 children, but the 3rd bed took a lot of space. The pillows could be a bit more fluffy. The room service is excellent. They always made up our room. It always felt nice to rest after walking 10K steps a day.
Stayed 5 nights in Sep 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness
Dated room. Beautiful grounds
Stayed 2 nights in Oct 2024

6/10 Okay

Lyzbeth

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs immediate renovations to the standard rooms what is portrayed on website is so different than what the room looks like.
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service So many different issue Restaurant made my husband sick and they didn’t waive the charges Spoke to the general manager and he doesn’t seem to have proper etiquette with customer service
Stayed 1 night in Oct 2024

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Stars!
The staff was amazing. Hotel service was definitely high end. There are 31 different restaurants in the hotel properties and a lot of clothing and jewelry stores in the lower levels - a veritable city beneath the city. We booked the rates with breakfast which was well worth it. All the restaurants had something a little different. Try the garden restaurant first… you will get to see the beautiful garden on site. Location is great close walk to the subway and a lot of eating and drinking areas close by - also a whisky and watch store (Shellman) for the enthusiasts - but there are cabs in front of hotel at all times of the day and night. I can’t say enough about the staff… everyone’s job seemed to be about making our stay perfect - which it was. I highly recommend the Hotel New Otani! We will be back!
Stayed 3 nights in Oct 2024

10/10 Excellent

NIDHI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and amenities. Staff was very attentive and helpful. Only comment is that the breakfast bar is very limiting and may not accommodate to most western preferences
Stayed 7 nights in Sep 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Property is showing its age and restaurant prices are excessive. Can’t even buy a cup of coffee easily and at a reasonable price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dalina, Rockwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. The staff were polite and helpful and the food was great. We will definitely be back.
Stayed 6 nights in Sep 2024

10/10 Excellent

Josue

Stayed 1 night in Aug 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the parking lot view or the size of the showers. The shower pressure however was exceptional
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the city explorer that wants to see more than only the shops in Ginza. Excellent water pressure in the shower. I would choose this hotel again just for that reason.
Excellent water pressure
Amenities :)
Waterfall
Stayed 7 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have a Master Light switch, which is great however, the ceiling lights cannot be completely turned off when going to sleep. We had house keeping confirm that this can’t be changed. Strange! Everything else was fantastic and we really enjoyed our stay. Going back later this month for another week!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024