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Sotetsu Grand Fresa Tokyo - Bay Ariake

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Premium Exective Suite Room 2beds - Non-Smoking | View from room
Balcony view
Lobby
Front of property - evening/night

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Garden Theater
    12 min walk
  • Banyantree Café
    2 min walk
  • Tokyo Big Sight Station
    5 min walk
  • Tokyo (HND-Haneda)
    18 min drive

Room options

View all photos for Premium Single Room - Non-Smoking

View from room

Premium Single Room - Non-Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Single Room - Smoking

View from room

Premium Single Room - Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room - Non-Smoking

View from room

Deluxe Twin Room - Non-Smoking

  • 447 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room - Smoking

View from room

Deluxe Twin Room - Smoking

  • 447 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Bayside Single Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bayside Single Room - Non-Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Bayside Single Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bayside Single Room - Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room - Non-Smoking

View from room

Premium Double Room - Non-Smoking

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room - Smoking

View from room

Premium Double Room - Smoking

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room - Smoking

  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Economy Twin Room - Non-Smoking

View from room

Economy Twin Room - Non-Smoking

  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Twin Room - Smoking

View from room

Economy Twin Room - Smoking

  • 186 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room - Non-Smoking

View from room

Deluxe Double Room - Non-Smoking

  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room - Non-Smoking

  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room - Smoking

  • 348 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Trundle Twin Room - Non-Smoking

Economy Trundle Twin Room - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes

Economy Trundle Twin Room - Non-Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room - Non-Smoking

  • 251 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room - Non-Smoking

  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room - Smoking

  • 186 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room - Non-Smoking

  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room - Smoking

View from room

Deluxe Double Room - Smoking

  • 242 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room - Smoking

  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Standard Suite Room 2beds - Non-Smoking

Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes

Premium Standard Suite Room 2beds - Non-Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Standard Suite Room 2beds - Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Standard Suite Room 2beds - Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Bayside Double Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bayside Double Room - Non-Smoking

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Bayside Double Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bayside Double Room - Smoking

  • 221 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Exective Suite Room 2beds - Non-Smoking

Premium Exective Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes

Premium Exective Suite Room 2beds - Non-Smoking

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Deluxe Suite Room 2beds - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Deluxe Suite Room 2beds - Non-Smoking

  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Deluxe Suite Room 2beds - Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Deluxe Suite Room 2beds - Smoking

  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

3-star hotel in Koto
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This 3-star property offers access to 2 meeting rooms and limo/town car service. Event facilities measuring 3800 square feet (353 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Sotetsu Grand Fresa Tokyo - Bay Ariake has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
創菜Patio - This restaurant serves breakfast only.
バニヤンツリーカフェ - This café specializes in Asian cuisine and serves lunch and light fare. Open select days.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2090 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1147 reviews" "
Rating 8 - Good. 347 out of 1147 reviews" "
Rating 6 - Okay. 123 out of 1147 reviews" "
Rating 4 - Poor. 39 out of 1147 reviews" "
Rating 2 - Terrible. 20 out of 1147 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bee

Stayed 3 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. My only concern was that the AC was locked at 68; which made my room pretty hot. Luckily, they had small fans to borrow (which helped).
Stayed 3 nights in Sep 2024

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with ample room.
Stayed 2 nights in Sep 2024

8/10 Good

Taron

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gaylord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know I stayed here years ago so I was happy to stay here.
Stayed 4 nights in Sep 2024

10/10 Excellent

Xitlaly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kian Kher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! I will come again next year!
Stayed 9 nights in Jul 2024

10/10 Excellent

Sebastien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive area was very well maintained and the room was amazing for layout. Would have loved to stay longer.
Stayed 1 night in Aug 2024

10/10 Excellent

Faukes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and not too busy. Pallet Town being closed made it feel peaceful. The room was nice as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The perks that came with the hotel were incredible!
Stayed 6 nights in Jul 2024

8/10 Good

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a premier room with balcony and the door to the balcony was locked and we were not able to access. This is covered in the room size, so rhe room was quite a bit smaller. Nice quiet area. A bit far out if younare wanting to do all of the touristy sights. Room cleaners did a great job.
Stayed 5 nights in Jul 2024

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and staff!
Stayed 1 night in Jul 2024

2/10 Terrible

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not recommended if you want a good nights sleep
We stayed two nights in this hotel during our holiday to Tokyo with our older teenage children. The hotel is huge and modern. It is in a beautifully clean and modern part of Tokyo and handy for the station. Unfortunately the positives end there for us. The rooms are very small and the bed is more a three quarter bed with a mattress as hard as a brick. Two pillows provided which again were as hard as bricks. We didn’t sleep a wink. The restaurant shut very early and there was only a supermarket for getting drinks and snacks this hotel is clearly set up for minimal human input as everything was self service making it very impersonal. We didn’t like it at all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zachary

Stayed 4 nights in Jul 2024

10/10 Excellent

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW Great location, service & transfers to Disney
the location was amazing! staff was great, and the free transfers to Disneyland were top notch!!!
Stayed 12 nights in Jun 2024

2/10 Terrible

Dr. Berthline

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Lorty

Stayed 1 night in Jul 2024

10/10 Excellent

Devin, Toronto

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've stayed at in Tokyo. Rooms are spacious and comfortable. The only downside is the amount of time required to reach central Tokyo, but it's still close to everything in Odaiba and to Disneyland. Great place for families, with family attractions and restaurants nearby.
Stayed 8 nights in Jul 2024

4/10 Poor

Jowelee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jowelee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel staff were very helpful and courteous. Their hospitality was great. I had to take out a few stars from my rating because of the room. We booked one of the premium rooms (you need a keycard to access a separate elevator to go up) and the carpet was old and dirty. The room also looked outdated and smelled like a wet animal or even moldy. I wish I could have rated with more stars because of the staff but I expected more cleanliness from the rooms, especially since the price is more expensive than most hotels in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Mitesh

Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff very good -- enjoyed them all -- except check-in. We arrived at 1440 and were told check-in was not until 1500 so we could just wait. I asked if the rooms were ready and was told yes, but check-in was at 1500 so -- just wait. My wife was ill and needed to lie down. I asked if we could check in 15 minutes early. The lady checking us in sighed and said, grudgingly, "For 1000 yen, you can check in early." Seriously? The room is ready but we can't check in without paying extra? Gotcha!
Stayed 1 night in Jul 2024

8/10 Good

AYAKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Business/Family Mix
Such a well-run hotel. Very professional staff who are attentive without being obtrusive. Quiet. Larger than usual rooms for cheaper hotels in Tokyo.
Stayed 4 nights in Jul 2024