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Shibuya Tokyu REI Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Down comforters, in-room safe, desk, blackout drapes
Reception
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Shibuya Crossing
    3 min walk
  • Cerulean Tower
    10 min walk
  • Yoyogi Park
    12 min walk
  • Tokyo (HND-Haneda)
    36 min drive

Room options

View all photos for Standard Twin Room (Wide Bed)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room (Wide Bed)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds, Non Smoking

  • 174 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (4-12F)

Down comforters, in-room safe, desk, blackout drapes

Double Room (4-12F)

  • 149 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

  • 139 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Family Twin Room Non smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

Standard Twin - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 3

Similar properties

Exterior

Shibuya Excel Hotel Tokyu

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1383)
The price is $338
per night
$416 total
includes taxes & fees
Jan 1 - Jan 2
Shibuya Excel Hotel Tokyu

About this property

Shibuya Tokyu REI Hotel

3-star hotel in Shibuya
A restaurant, a microwave in a common area, and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with safes and slippers. Beds feature down comforters. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 280 square feet (26 square meters) include conference space. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities.

Shibuya Tokyu REI Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
HUSH-HUSH - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,300 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2300 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews" "
Rating 8 - Good. 325 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Eloise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Shibuya. The rooms were clean and thr bed was very comfy - just what we needed to recover from a 14 hour flight! Breakfast was brilliant, with a wide selection of things to choose from - especially liked the omelette station. Location perfect near transport links.
Stayed 2 nights in Sep 2024

8/10 Good

Huishan

Traveled with family
Liked: Amenities
Very good location. Accessible to many shopping areas. Room was small but definitely enough. Will return
Stayed 8 nights in Sep 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location of this hotel was excellent, very close to Miyashita park and associated areas with lots of dining choices. It was also very close to the metro/train and scramble crossing - this comes with large crowds and sadly lots of litter. The property itself was very clean. I visited in September and found the air conditioning to be rather feeble (in room) and hallways. The room and bathroom was a bit small, especially if you don't travel light, but these are small trade-offs to be located so very close to everything!
Stayed 4 nights in Sep 2024

8/10 Good

Dhairya

Stayed 3 nights in Aug 2024

10/10 Excellent

Amir

Stayed 3 nights in Aug 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location!
Amazing location, clean room and lovely staff. The only downside was that it was slightly small for the two of us but we made it work. 5-10 mins walking distance to shibuya station, shibuya scramble, restaurants & shopping
Stayed 5 nights in Sep 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Small room. Good area. Nice people. Breakfast was fine.
Stayed 8 nights in Jul 2024

8/10 Good

Maurice, Santa Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2024

6/10 Okay

Mariam

Traveled with family
Liked: Staff & service, amenities
Location, location, location! The location is great, it’s only about a 2 minute walk from the famous Shibuya scramble street crossing. Familymart and plenty of shopping and restaurants at a walking distance. However, I did not like the hotel. Our room was super small, it was the worst room we stayed at in our 15 day trip to Japan. The bed was the worst one in my life, I couldn’t sleep AT ALL. It was super hard to sleep on. I was there in August and it was so hot, the AC was stuck at 20 degrees Celsius, but no way in hell was that 20degrees. That felt more like 25-30 inside. In all our different hotels, the AC was at 20 degrees by choice because we were able to adjust it and it felt cold. However this hotel’s 20degrees was not it. We would all be sweating at night when it was “supposedly” 20 degrees. The bathroom was so small and the toilet was for a child. Even my 8yr old son said it was perfect for him. He even commented on how small it was. I had to maneuver myself well to make sure I did my necessities inside the toilet bowl. The staff was very welcoming and friendly. They gave us an icy stick when checking in, which was perfect for the 97degree humidity weather there was. I would not stay here again. Not even our luggage’s fit well. Definitely I do not recommend for a triple sharing room.
Stayed 2 nights in Aug 2024

6/10 Okay

Esther

Traveled with group, Traveled with family
Location was great. Right next to metro station and the shibuya crossing. But the rooms were tiny and not as clean as I was expecting; my non smoking room smelled of smoke. Overall it was not bad. Had a queen bed that fit myself and my 2 teenage daughters
Stayed 4 nights in Aug 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff
Stayed 3 nights in Aug 2024

4/10 Poor

Rachel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were extremely kind and helpful. However the room smelled strongly of cigarette smoke. We had booked a non-smoking room (the whole hotel is non-smoking), but it sounded like the hotel recently converted to non-smoking so many of the rooms still smelled like cigarette smoke. The bathroom was extremely small, but worked fine. Overall it was a fairly good price for a very central location, but the room itself was very small and not particularly comfortable or nice to be in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Close to subway and shopping area. The only issue was the A/C in August… it was warm inside the room. The staff offered a fan which helped.
Stayed 4 nights in Aug 2024

10/10 Excellent

joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this property
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, excellent location. Afternoon lounge; not big but so nice to have refreshments in the afternoon.
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Chelsea Faye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. The room are small and AC can’t be adjusted but the convenience of the location makes up for it
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Minsu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
역에서 가장 가까운 호텔인 것 같습니다.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Steps away from Shibuya Crossing. close to train station. right beside a shopping mall
Stayed 3 nights in Jul 2024

10/10 Excellent

Gladys O

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, able to walk to nearby restarants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Suzette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, safe, and convenient - near train stations, Shibuya crossing area, shopping, restaurants, and sight seeing places are all walkable. Stayed for 5 nights in late July and the pre-paid breakfast buffet was worth it for my family reducing stress of looking for place to eat in the morning and we could all go at our own separate times. Breakfast had good choices of food; appreciated the many healthy options and the Japanese style breakfast. Hotel floor was quiet for sleeping, beds were comfortable, and laundry facilities available on 5th floor, although it took longer to do as these are small appliances for amount of clothes for 3 people; and only 2 of each are available. Our room always seemed warm even though it was set at 68 deg F with the west facing windows the hot summer sun. Either we closed it with sliding wood window and remain dark in the room without a view or keep it open to allow light in. Maybe some insulating curtains are in need. Overall, we would stay here again for the ease of arriving/departing from Narita Airport; and the location with the breakfast buffet was phenomenal. Room is very small for family of 3 (17 y/o daughter, and a 6'2' spouse), but then again, space is a premium in this city. Hotel staff always very polite and helpful.
Stayed 5 nights in Jul 2024