JR WEST GROUP VIA INN SHINJUKU

3.0 star property

Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Reception
Daily buffet breakfast (JPY 1760 per person)
Hollywood Twin, Non-Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Property entrance
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Waseda University
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

Single Room, Non Smoking

9.2 out of 10
Wonderful
(41 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 198 sq ft
  • Sleeps 4
  • 2 Twin Beds

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(7 reviews)
  • 159 sq ft
  • Sleeps 4
  • 2 Twin Beds

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Twin Bed

Via Inn Single Room(2 person), Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

JR WEST GROUP VIA INN SHINJUKU

3-star hotel in Shinjuku
A microwave in a common area, laundry facilities, and a 24-hour front desk are available at this hotel.
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

JR WEST GROUP VIA INN SHINJUKU features laundry facilities, an elevator, and a microwave in a common area. The property has a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1009 reviews
Rating 8 - Good. 280 out of 1009 reviews
Rating 6 - Okay. 79 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 9 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isako, Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, small but clean, professional staff, minimum but good quality amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at VIA INN Shinjuku! The room was spotless, comfortable, and well-equipped. The food was delicious, offering a great variety of options. One of the standout features was the laundry facilities, which were convenient and well-maintained. The location was also great, making it easy to explore Tokyo. Highly recommend this hotel for anyone looking for a comfortable and hassle-free stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Functional modern single room

Single room was modern and very functional for one person. Only downside was the single hard pillow although I never got around to asking reception for another pillow if available so that was on me. The staff spoke English and were very helpful. Breakfast was ok, not sure if scrambled egg was real but bread rolls nice and fresh.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 3 nights in Mar 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in center of everything.
Stayed 2 nights in Mar 2025

8/10 Good

Gary, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff were great
Stayed 7 nights in Mar 2025

8/10 Good

PHILIP, SURREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the breakfast set up.
Stayed 6 nights in Mar 2025

8/10 Good

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and just a couple minutes walk from the main part of Shinjuku
Stayed 1 night in Mar 2025

10/10 Excellent

Peter James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel. It was just newly renovated so it was exceptional. Breakfast was good. Staff extremely friendly. 7 eleven and Lawson within 30 second walk and a short walk to train/ subway stations. Overall I had a fantastic stay here and would highly recommend.
Stayed 7 nights in Mar 2025

10/10 Excellent

Luke Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely helpful, hotel is in a nice quiet spot with lots of transport links
Stayed 10 nights in Mar 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent stay. Nice neighborhood, wonderful hotel.

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quiet location for a quick trip

Stayed 4 nights in Mar 2025

8/10 Good

Lyndon

Liked: Cleanliness, property conditions & facilities
Convenient location
Stayed 3 nights in Mar 2025

10/10 Excellent

Joaquin

Stayed 2 nights in Mar 2025

10/10 Excellent

Wakako

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

10/10 Excellent

Shauna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Jayicka J.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction but it didn’t really affect my stay. Small room but most hotels when you’re traveling on a budget are gonna be small. Me and my friend were able to make it work. Staff really nice, we were able to walk to some really delicious food restaurant (noodle and meat places available in a walking distance) also not too far from Starbucks/a decently sized Don Quijote. Overall really enjoyed ourselves.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and good location. Very quiet to sleep at night too.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nur Sakinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is still pretty decent but the upgrading is noisy and inconvenient unfortunately.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Mar 2025

10/10 Excellent

Ka Ho, Kowloon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception and amenities. Thank you very much for offering me a comfortable stay in Tokyo.
Stayed 4 nights in Feb 2025