JR WEST GROUP VIA INN SHINJUKU

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Exterior
Daily buffet breakfast (JPY 1760 per person)
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, slippers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Shinjuku Gyoen National Garden
    ‪12 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪47 min drive‬

Room options

Single Room, Non Smoking (A)

  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

  • 198 sq ft
  • Sleeps 4
  • 2 Twin Beds

Economy Twin Room, Non Smoking

  • 159 sq ft
  • Sleeps 4
  • 2 Twin Beds

Single Room, Non Smoking (B)

  • 137 sq ft
  • Sleeps 2
  • 1 Twin Bed

Semi double Room, Non Smoking

  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

JR WEST GROUP VIA INN SHINJUKU

3-star hotel in Shinjuku
A microwave in a common area, laundry facilities, and a 24-hour front desk are available at this hotel.
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

JR WEST GROUP VIA INN SHINJUKU features laundry facilities, an elevator, and a microwave in a common area. The property has a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 978 reviews
Rating 8 - Good. 287 out of 978 reviews
Rating 6 - Okay. 79 out of 978 reviews
Rating 4 - Poor. 14 out of 978 reviews
Rating 2 - Terrible. 9 out of 978 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carter

Stayed 1 night in Dec 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mario G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay
Stayed 7 nights in Nov 2024

10/10 Excellent

Sheynelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and the amenities were abundant, thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Clip

Stayed 1 night in Dec 2024

10/10 Excellent

Yin Chern

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 1 night in Jan 2025

8/10 Good

James Robert

Stayed 11 nights in Nov 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service

Great location and staff

Friendly staff and convenient location, good for the price for a short stay. However, the rooms are very small.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great clean facilities and the breakfast buffet was vast in choices. Fantastic price right in the middle of Tokyo too.
Stayed 4 nights in Dec 2024

10/10 Excellent

YI NGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty big. Clean and convenient. Definitely will go back
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo 2024

Best hotel!
Stayed 5 nights in Nov 2024

10/10 Excellent

Kwok Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Tam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Shinjuku city and shopping district, it felt mostly safe
Stayed 3 nights in Dec 2024

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheap stay. Room wasn’t the biggest and there was some noise from the shower in other rooms. Property is under renovation but we didn’t hear any noise from the works or experience any distruption. Staff were friendly, location was an easy walk to everything in Shinjuku

10/10 Excellent

Fedrick

Stayed 1 night in Nov 2024

8/10 Good

Chia-Kang

Stayed 1 night in Dec 2024

10/10 Excellent

Hilyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I only stayed here for one night, I really liked this hotel. The free breakfast was delicious and consisted of a lot of variety (much better than other hotel breakfasts I've had in Japan). The staff were helpful and friendly. I liked how it was tucked away in a smaller street, yet it was walkable to the main Shinjuku area for shopping and convenient transportation. Overall, I would 10/10 recommend.

10/10 Excellent

Yuk Lung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place as it is located in Shinjuku sanchome, where is convenient to go everywhere. secondly , the breakfast is so good that it has western and Japanese style . I always love to end the breakfast with Via Inn blend cappuccino. I definitely will come back and stay again.
Stayed 6 nights in Dec 2024

6/10 Okay

GO

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room and the entrance (well-lit and wide). The hotel is easy to find.
Stayed 2 nights in Dec 2024

4/10 Poor

Nerlys

Disliked: Property conditions & facilities
Small place
Stayed 3 nights in Nov 2024

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to Shinjuku station and all of the crazy shopping and dining going on there, but still just far enough that it's quiet.
Stayed 4 nights in Nov 2024