SureStay Plus Hotel by Best Western Topeka Northwest

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Topeka Northwest

Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Desk, laptop workspace, soundproofing, iron/ironing board
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Desk, laptop workspace, soundproofing, iron/ironing board
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
700 SW Fairlawn Road, Topeka, KS, 66606
  • Gage Park
    13 min walk
  • Kaw River State Park
    18 min walk
  • Topeka Zoological Park
    2 min drive
  • Topeka, KS (TOP-Philip Billard Municipal)
    10 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Small Room)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 300.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room, 1 King Bed, Non-Smoking, Refrigerator & Microwave, Jacuzzi

  • 300.00 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 300.00 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 300.00 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 300.00 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Topeka Northwest

Topeka hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and multilingual staff are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Topeka Northwest offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Topeka hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2021.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SureStay Plus Hotel by Best Western Topeka Northwest features an indoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and a water dispenser. Complimentary self parking is available on site. A total renovation of this property was completed in July 2021.

SureStay Plus Hotel by Best Western Topeka Northwest is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Topeka
Best Western Topeka Inn
Best Western Topeka Hotel
Topeka Best Western
Best Western Topeka Inn Suites
SureStay Plus Hotel by Best Western Topeka Northwest Hotel
SureStay Plus Hotel by Best Western Topeka Northwest Topeka

SureStay Plus Hotel by Best Western Topeka Northwest Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 266 out of 934 reviews" "
Rating 8 - Good. 249 out of 934 reviews" "
Rating 6 - Okay. 161 out of 934 reviews" "
Rating 4 - Poor. 134 out of 934 reviews" "
Rating 2 - Terrible. 124 out of 934 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a bait n switch. The room that we booked on the app was suddenly not available we were strong armed into getting a second room because they suddenly didn't have an accessible room for us. But then that morning while walking around the hotel we saw that they did in fact have our suit on the ground floor. The place was disgusting, dirty trash still in the room, the refrigerator was filthy there was mold hanging from the ceiling. The breakfast that they provided was disgusting in inedible. The only nice thing about this place was the lady at the front counter who had only been there for 2 weeks. I feel sorry for her
Stayed 1 night in Aug 2024

2/10 Terrible

Fabriciano

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. They did not honored the price that was on the app. THEY canceled my stay because she said I was paying too little for my night. Lady was very rude talking about she didn’t have her glasses and could not read my confirmation number. If she knows she can’t read without glasses maybe she should not show to work without them.
Stayed 1 night in Aug 2024

4/10 Poor

Cody

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room stayed in was being remodeled
Stayed 1 night in Aug 2024

10/10 Excellent

Fabriciano

Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Great staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool water was the perfect temperature. The gentleman that prepared the breakfast did an excellent job. He was very nice and friendly. I could see why he has been there 10 years, he is very good at his job.
Stayed 1 night in Aug 2024

6/10 Okay

Joshua

Okay place to stay
Stayed 1 night in Jul 2024

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay enjoyed it.
Stayed 1 night in Jul 2024

4/10 Poor

Randall

Disliked: Cleanliness, amenities, property conditions & facilities
There was trash in the parking lot and around the building including dangerous broken glass. The building is old with mold in the bathroom and holes in the walls and needs some serious upkeep.
Stayed 2 nights in Jul 2024

8/10 Good

Karen

Stayed 1 night in Jul 2024

8/10 Good

Laura

Liked: Staff & service
We were put in a room with part of the drywall missing and mold on the open wall. Fortunately we were able to change room during
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Stayed 4 nights in Jul 2024

2/10 Terrible

Lindsay

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely disappointed
The room smelled so bad it was unbearable to stay. Smelled like 100 animals had used it as its personal potty. When I opened up the window to air out the room there was no screen on window. Turned on the sink and it was leaking. Was there 15 mins and we couldn't breath nor stand it. Left without sleep or any rest. Made for a very long trip as I couldn't pay to get another room.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean. Nice included breakfast. Attentive house keeping.
Stayed 5 nights in Jul 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
So-so
Stayed 1 night in Jul 2024

2/10 Terrible

Muhammad

Stayed 2 nights in Jul 2024

4/10 Poor

Lateshia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware of scamming management
We had a storm that left my family without power during a heat storm so I booked this for comfort for us and the pets. I booked through hotels.com as I have done many times and places before with no issue, but the desk staff was adamant that the payment had not came through on the 3rd party site, yet it was showing it had through my bank and through hotels.com. Whatever, we’re hot and decide to check in and pay then request a refund from the site. We paid higher rate for the same room, plus our pet fees. Room was ok served its purpose. Swimming pool must have just been filled as it was freezing and unswimmable. The next morning we got a knock on the door by housekeeping at 9 to clean our room but we were still in bed as it was a late night. Overslept a bit, exactly at check out time I get a call to my cell phone-not the room phone as it should have been-from the manager stating I needed to bring her $20 cash or card to have 1 single hour extra though I’d been charged for the room TWICE already which she acknowledged. Then she tried to run my card for $200 instead of the $20. She was rude and 3 weeks later is still not helping with the refund to the 3rd party site. Watch your statements with this place..
Stayed 1 night in Jun 2024

2/10 Terrible

Ciera

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just a very dirty place blankets was dirty and there was dead roaches
Stayed 1 night in Jul 2024

10/10 Excellent

Hailey

Stayed 1 night in Jun 2024

2/10 Terrible

Lindsay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The outside of this Hotel looked nice, but the room was DISGUSTING!! Stains on almost every surface, the room permeated with a stench of old cigarette smoke and mold. The carpet and bedding felt moist. The bathroom was dimly lit, rusty, and oddly enough, smelled like cow manure. It was a very uncomfortable experience and we only slept a bit and then left hours before we planned because we just wanted to get out of there and shower off how dirty we felt from sleeping there.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in Jun 2024

8/10 Good

Jeffrey

Stayed 1 night in Jun 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We not use the pool was dirty
Stayed 1 night in Jun 2024

8/10 Good

George

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good
Pretty good. Excellent breakfast options. Slight odor in the room, but not a huge deal.
Stayed 1 night in Jun 2024