See all properties

Sheraton Centre Toronto Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Property amenity
Executive lounge
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Toronto, ON
  • CF Toronto Eaton Centre
    ‪5 min walk‬
  • Rogers Centre
    ‪17 min walk‬
  • CN Tower
    ‪17 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • City view
  • 490 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, Non Smoking

  • City view
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Garden View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • 490 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • City view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Club Suite, 1 Bedroom

  • City view
  • 490 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 Queen Bed

  • City view
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • City view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • City view
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Chelsea Hotel, Toronto

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.1 out of 5, Very Good, (10938)
The price is $144
per night
$173 total
includes taxes & fees
Apr 18 - Apr 19
Chelsea Hotel, Toronto

About this property

Sheraton Centre Toronto Hotel

Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sheraton Centre Toronto Hotel provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 60 meeting rooms. Event facilities measuring 5383 square feet (500 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2022.

Sheraton Centre Toronto Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from April 22 2025 to April 23 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1470 out of 2255 reviews
Rating 8 - Good. 472 out of 2255 reviews
Rating 6 - Okay. 154 out of 2255 reviews
Rating 4 - Poor. 82 out of 2255 reviews
Rating 2 - Terrible. 77 out of 2255 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zhongquan

Stayed 2 nights in Dec 2024

2/10 Terrible

Deborah

Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for activities. Lots to do around the area and lots to explore. Perfect for shopping as there is an underground tunnel to get to the Eaton Center.
Stayed 1 night in Dec 2024

8/10 Good

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location across from city hall. Friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the best
Stayed 2 nights in Dec 2024

6/10 Okay

Debbie

Traveled with group
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Debbie

Traveled with group
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Mengxuan

Stayed 1 night in Dec 2024

10/10 Excellent

Heartlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of the property. It just happened to be around the corner from where I needed to be. Its proximity to the Eaton Center and the skating rink was a bonus! I loved that no matter what time of the day I returned to my room it was cleaned with fresh towels and drinking water replaced. Great stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way to much mental illness and homelessness
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for skating and swimming. Skating was not on grounds but very convenient. Swimming was very good as it was heated, and everyone loved that the outdoor pool was open too.
Stayed 2 nights in Dec 2024

8/10 Good

wenying

The service was amazing
Stayed 1 night in Dec 2024

8/10 Good

miao

Stayed 2 nights in Dec 2024

8/10 Good

GAURAV

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property location was excellent but i found there is limited food option. Total ambiance was great Afterall its Sheraton but found cleanness. Considering the price i can rate this base on location but otherwise overall experience was ok.
Stayed 1 night in Dec 2024

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
should have an airport shuttle to the hoyel.should have room snacks
Stayed 2 nights in Dec 2024

4/10 Poor

Lutf Ali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay at the Sheraton Centre when I'm in Toronto and need an overnight trip. The price is reasonable for downtown. I was in Montreal waiting for my delayed flight to Toronto, so I called the hotel to let them know I would probably be getting in very late. They immediately offered a preregistration to ensure that the room would not be given away as a "no show". When I got there after midnight, they offered a later checkout. Just great service. The breakfast included was fantastic. The pool is one of my favourites (in the world!).
Stayed 1 night in Dec 2024

10/10 Excellent

liane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Close to everything t
Stayed 1 night in Dec 2024

8/10 Good

Rajiga

Stayed 2 nights in Dec 2024

6/10 Okay

Joanna

Stayed 1 night in Nov 2024

2/10 Terrible

A

Disliked: Staff & service
The area is great if you want to be downtown. The Eaton centre and Mirvish theatres are walkable. The staff service was absolutely appalling. The worst hotel for customer service I have been to in years.
Stayed 1 night in Dec 2024

8/10 Good

Jake

Stayed 1 night in Dec 2024

10/10 Excellent

Colby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in every way
Stayed 4 nights in Dec 2024

8/10 Good

emma

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There’s an extra charge if you drive a “ large “ vehicle . Staff and valet did not inform us of this extra charge until check out.
Stayed 1 night in Dec 2024