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Sheraton Centre Toronto Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Point of interest
Point of interest
Executive lounge
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
Toronto, ON
  • Nathan Phillips Square
    2 min walk
  • CF Toronto Eaton Centre
    5 min walk
  • Ed Mirvish Theatre
    8 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    13 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, Non Smoking

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Garden View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Club Suite, 1 Bedroom

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 Queen Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Centre Toronto Hotel

Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sheraton Centre Toronto Hotel provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 60 meeting rooms. Event facilities measuring 5383 square feet (500 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2022.

Sheraton Centre Toronto Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 14:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1408 out of 2187 reviews" "
Rating 8 - Good. 462 out of 2187 reviews" "
Rating 6 - Okay. 151 out of 2187 reviews" "
Rating 4 - Poor. 83 out of 2187 reviews" "
Rating 2 - Terrible. 83 out of 2187 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SHAUNDA

Stayed 4 nights in Sep 2024

10/10 Excellent

SUSAN, DONCASTER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness, amenities
Ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Well designed, friendly service
Great designed corner room with extremely friendly service.
Stayed 1 night in Sep 2024

6/10 Okay

Joanne

Stayed 1 night in Sep 2024

10/10 Excellent

Adam, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Amenities, property conditions & facilities
Very lovely property. Great view. Convenient to dining options. Very large pleasant ADA room. Bed mattress lumpy. Maybe time fr new mattress.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Business traveler
Liked: Cleanliness, amenities
My hair dryer didn’t work, the ac didn’t seam to keep the room cool. And I asked for them to fix it. Only 1 outlet in the bathroom worked. Otherwise it was a good stay. Nice area around. Walking distance to lots of things.
Stayed 1 night in Sep 2024

8/10 Good

María Ignacia

Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, we couldn't have asked for more.
Stayed 1 night in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
great location and super friendly and efficient staff… really enjoyed my stay
Stayed 2 nights in Sep 2024

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lina Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The service and staff was excellent, the room was clean and the bed was like a cloud. Loved the pool too!
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Aubrey

Stayed 2 nights in Aug 2024

10/10 Excellent

Georges

Stayed 1 night in Aug 2024

6/10 Okay

Bradley

Stayed 4 nights in Aug 2024

6/10 Okay

Todd

Liked: Cleanliness, property conditions & facilities
Good location, close to shopping, attractions etc. When getting a room, ensure you ask if its near an elevator. I didn't, and it kept me up most of the night. I wish I was given an option or at the very least paid a different price for what I feel was a detractor in what otherwise would have been an ok room.
Stayed 1 night in Sep 2024

10/10 Excellent

Dima

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
I love the hotel, I have tried almost all hotels in Toronto and Niagara areas, Sheraton properties are the only one that I been to with best customer service, rooms cleanness, and food quality. Parking was the only issue as I had to park one street far which isn’t that bad.
Stayed 2 nights in Aug 2024

10/10 Excellent

danixa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very good , didnt like it the homeless around on the street
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Everything was perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcus

Traveled with family
This is a very nice hotel. Clean and not outdated. Staff was excellent from the assistance outside upon our arrival to the front desk, where Tania took care of me and my family. She was knowledgeable, courteous and very pleasant. We were given information about the restaurants, tours and available services nearby the Sheraton. Housekeeping was always on point. I recommend this hotel if you’re ever traveling to Toronto.
Stayed 4 nights in Sep 2024