Ardo

4.0 star property

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Photo gallery for Ardo

Ocean Corner Suite | Terrace/patio
Ocean Corner Suite | Premium bedding, minibar, in-room safe, desk
2 outdoor pools
Reception
Ocean Corner Suite | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Housekeeping

Explore the area

Map
67 SIR LESLIE THIESS DRIVE, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    ‪4 min walk‬
  • Magnetic Island Ferry Terminal
    ‪7 min walk‬
  • Cultural Centre Townsville
    ‪12 min walk‬
  • Townsville, QLD (TSV)
    ‪20 min drive‬

Room options

Corner Suite

  • 786 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ocean King or Twin Room

  • 356 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Marina Accessible King or Twin Room

  • 355 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ocean Accessible King or Twin Room

  • 356 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean King Room

  • 356 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Corner Suite

  • 786 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina King or Twin Room

  • 355 sq ft
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

Marina Corner Suite

  • 786 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ardo Suite

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina King Room

  • 355 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Ardo

4-star Townsville hotel walkable to Magnetic Island Ferry Terminal
This hotel features 3 restaurants, 2 outdoor pools, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, valet parking, and massage/treatment rooms.
Ardo offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Ardo features 2 outdoor swimming pools and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Townsville hotel also offers spa services, multilingual staff, and concierge services. Onsite uncovered self parking is complimentary.

Ardo has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ardo has 3 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Uncovered valet parking on site (AUD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 39.95 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Free bicycle rentals

Family friendly

  • 2 outdoor pools
  • Changing table
  • Highchair
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference center

Outdoors

  • On the waterfront

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.95 per person
  • Uncovered valet parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ardo Hotel
Ardo TOWNSVILLE
Ardo Hotel TOWNSVILLE

Ardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 101 out of 120 reviews
Rating 8 - Good. 14 out of 120 reviews
Rating 6 - Okay. 4 out of 120 reviews
Rating 4 - Poor. 1 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 1 night in Oct 2024

10/10 Excellent

Alistair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place
Great place, really nice room. Just well set out. It is the place to stay in Townsville
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsty

Stayed 3 nights in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real quality hotel.
Great rooftop dinning and drinking.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accommodation in Townsville
Stayed here one night before transiting to Magnetic Island. Wow! What an amazing hotel - in every respect. The staff offered amazing hospitality and the property is beautifully designed an immaculately kept. Can highly recommend.
Stayed 1 night in Oct 2024

8/10 Good

Chris

Liked: Cleanliness
Lack of bar/casual food area.
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, friendly staff, great rooftop pool
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location on waterfront is good. Good views. Check in requires a bond of $100 for every night you stay. Rooftop bar was far too busy and crowded. 25 minutes wait to get a glass of wine. Parking is not monitored or charged so anyone can use it - including people just going for drinks. No breakfast on site besides exorbitantly expensive room service. Food choices poor. Pool closes very early. All gym / facilities are not on site, theyre at the casino next door. Room was mostly good. Bed mildy comfortable. Strange room style with sliding windows bedroom to bathroom. Automatic lights. Which wake you up if you get up in the night. Balcony was dusty. Definitely not a 5 star hotel, and we have travelled a lot. Good ipad idea to get room serviced, however the staff dont read what you ordered properly. Pilllow choices were not as described. Yes its a 4 star, definitely not 5.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everywhere was so fresh and clean , even the corridors smelt lovely would recommend , staff ultra friendly and helpful ..
Stayed 1 night in Oct 2024

10/10 Excellent

aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience Can not fault 10 out of 10 would recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooftop bar and pool was great
Stayed 1 night in Oct 2024

8/10 Good

Ellen

Stayed 3 nights in Sep 2024

10/10 Excellent

Tracey, Palmerston North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, such a great asset for Townsville
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully clean and calm Exceptional customer service Would recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning Hotel. Staff are friendly and professional. The room was clean, included everything needed. The Japanese restaurant wasn’t open the night I stayed but hopefully next visit I can try it.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with beautiful views of the water.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Glenda

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Welcoming, pleasant, clean and aromas relaxing and fresh.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but a couple of niggles
A really lovely, new hotel with wonderful balconies, nice linens, great pool area etc. My 2 small criticisms are - I couldn’t find any water stations around hotel - no coffee machine in room - in 2024 I see a coffee machine as a basic hotel amenity particularly when no onsite coffee venue. Would stay again but a couple of simple improvements would make it exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsea, Mout Barker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it :)
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort
A wonderful experience
A beautiful hotel with wonderful staff. The room was facing the ocean and the view was stunning. The bed and linen were so comfortable and adjoining property with pool and restaurants convenient. A bank of scooters close by made for lots of practical and fun trips around Townsville. Would love to return!
Stayed 2 nights in Sep 2024

10/10 Excellent

Quinn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024