Along with a meeting room, this ryokan has an arcade/game room and a front-desk safe. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off.
Hotel Kurobe offers 43 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open 24 hours.
Hotel Kurobe features an arcade/game room, karaoke, and room service (during limited hours). Wireless Internet access is complimentary. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite self parking is complimentary.
Hotel Kurobe has designated areas for smoking.
Room service (during limited hours) is available.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free train station pick-up and drop-off shuttle
Free self parking on site
Things to do
Arcade/game room
Karaoke
Family friendly
Arcade/game room
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Turndown service
Business services
Meeting room
Spa
24-hour public bath
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
More
Designated smoking areas
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Limited room service
More
Air conditioning
Tatami (woven mat) flooring
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Hotel Kurobe Japan
Hotel Kurobe Ryokan
Hotel Kurobe Kurobe
Hotel Kurobe Ryokan Kurobe
Hotel Kurobe Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great onsen hotel just outside station with a shuttle van. Super friendly and the room seemed to be recently renovated and the hotel has some sections that we getting updated and will be even better for the next visit. Dinner was fabulous. Staff were awesome and the view was lovely from the room and onsen.
All businesses are known by the services of it's staff. Hotel Kurobe has some of the best people, namely Kurumi-san and Nakano-san. They helped us a lot and made our stay extremely comfortable.
Hotel staff were aware of the time our train to the Gorge would pass the hotel, someone was standing outside the hotel, waving at us with a big b'ful colored flag, that was extraordinary service.
Service Excellence in a BeautifulSerene Onsen-Town
A true sample of service excellence. Went to onsen last night but forgot my towel. The young cleaner, only two years in the job right after university, quickly left the floor mop and ran inside for towel. He spoke passable English. Then this morning met him again at the onsen before breakfast. We chat and I told how's appreciated the hotel writing personalised note to greet me on bulletin board but I don't understand Chinese. He profusely apologiZed even though it's not his responsibility to hostile direct handling guest. And about 2 hours later, upon check out, I was given this note. Such an examplary Japanese hospitality. And it doesn't have to start from the top notch officers to win customers. It starts from the cleaner boy!!! And thank you young Fukumoto-San for adding more beautiful colors to this wonderful trip.