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Holiday Inn Express & Suites Tucson Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Tucson Mall by IHG

Outdoor pool, open 10:00 AM to 7:00 PM, sun loungers
Property amenity
Exterior
Exterior
Suite, 1 Bedroom, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
620 E Wetmore Rd, Tucson, AZ, 85705
  • Rillito Park Horse Racetrack
    ‪14 min walk‬
  • Tucson Mall
    ‪16 min walk‬
  • University of Arizona
    ‪7 min drive‬
  • Tucson, AZ (TUS-Tucson Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 624 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Jetted Tub

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, TV

Suite, 1 Bedroom

  • 428 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications, Mobil, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Mobility Accessible (Communications, Mobil, Accessible Tub)

  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Tucson Mall by IHG

Hotel in Limberlost
This smoke-free hotel features an outdoor pool, a restaurant, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Tucson Mall by IHG offers 105 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Tucson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 2393 square feet (222 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express & Suites Tucson Mall by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express & Suites Tucson Mall by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Scooter/moped rentals

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,393 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Tucson
Holiday Inn Express Tucson
Tucson Holiday Inn Express
Holiday Inn Express Tucson Hotel

Holiday Inn Express & Suites Tucson Mall by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 498 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johan, Duluth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and comfortable bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bradley J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations! Ideal for my stay in Tucson.
Stayed 3 nights in Dec 2024

6/10 Okay

James

Liked: Staff & service
Hallway carpet could use replacing -- it had anodor. Ice machine was out of order.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The pool is dirty and the hot tub is filthy. The edge of pool and hot tub are broken and bees are flying in and out of broken tile.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

6/10 Okay

Shawna

Stayed 1 night in Nov 2024

10/10 Excellent

Rubi

Stayed 2 nights in Nov 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was Close to Banner Health on Campbell I do not like the "Squat Pots" (toilets). I think they are built for people with extremely short legs...? I've never seen any that short before.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
It was great location for my needs at the time. We had a 2 queen bed suite which is perfect for us.
Stayed 7 nights in Oct 2024

10/10 Excellent

Kendra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff friendly and helpful, from front desk, housekeeping and the lady who prepares breakfast. Rooms clean and in good condition. Beds very comfy. Loved the pillows. Location good. Only improvements i could recommend would be hallway carpet needs a shampoo and outside windows need cleaning.
Stayed 3 nights in Oct 2024

10/10 Excellent

LIZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent service, friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for family stay
Perfect for a 2 night stay and visit to Saguaro National Park. Pool area was nice and shady in the afternoons and even had a hot tub. Delicious breakfast and lots of dinner options nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and comfortable beds. Close by dining was a plus Would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice. Large dining are, good selection. 1st floor room was not as nice as my other rooms ( but nice) overlooking lobby area.
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Pearline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Víctor Hugo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un excelente ubicacion y atencion unica
Stayed 2 nights in Aug 2024

10/10 Excellent

Lillian

Stayed 1 night in Aug 2024

6/10 Okay

Joanna

Business traveler
Disliked: Cleanliness
Business trip, Internet problems.
It was ok. Nothing special. A little rundown. Not Great breakfast selections kept running out of food. Didn’t like the neighborhood at night Internet in and out And unreliable. Overall, it was a ok stay but probably won’t return because of the location and problems with Internet
Stayed 1 night in Aug 2024

8/10 Good

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time we stayed at the hotel. I liked the location and how close it is to shopping and restaurants.
Stayed 1 night in Aug 2024

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024