*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This beach hotel also offers a fitness center, spa services, and a terrace. Concierge services and wedding services can be provided. Guests can use the health club at a partner property.
Alaya Tulum has designated areas for smoking.
- Water dispenser
- Fitness facilities
- Number of bars/lounges - 1
- Number of beach bars - 1
- Front desk (limited hours)
- Porter/bellhop
- Tours/ticket assistance
- Beach sun loungers
- Dry cleaning/laundry service
- Free WiFi
- Biodegradable/compostable straws
- Water-efficient toilets only
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Proposal/romance packages available
- Wheelchair accessible – no
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Designated smoking areas
- Beach towels
- Total number of rooms - 20
- Accessible airport shuttle
- Wedding services
- Airport transportation (surcharge)
- Garden
Room Amenities
Alaya Tulum offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Daily housekeeping
- Bathrobes
- Free toiletries
- In-room safe
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Shower only
- Hair dryer (on request)
- In-room safe (laptop compatible)
- Free WiFi
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of beds 3
Parking
Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Manicures and pedicures
- Facial treatments
- Massages
Nearby Activities
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Ecotours nearby
- Windsurfing nearby
- Snorkeling nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
- Airport shuttle fee: USD 380 per vehicle (roundtrip, maximum occupancy 6)
- Pet fee: USD 25 per pet, per stay
- Rollaway bed fee: USD 45.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 8:00 PM
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Pets cannot be left unattended
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Smoke detector
Front desk opens daily at 7 AM
Front desk closes daily at 10 PM
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Reservation is not required for facilities onsite
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests must provide a copy of their government-issued photo I.D. in advance
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 45.0 per night.
Pet Policy
- Pets allowed for an extra charge of USD 25 per pet, per stay
- Dogs only
- 1 total (up to 33 lbs per pet)
- Pets cannot be left unattended
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Alaya Tulum Hotel
- Alaya Hotel
- Alaya Tulum
- Alaya Tulum Ahau Hotel
- Alaya Ahau Hotel
- Alaya Tulum Ahau
- Alaya Ahau
- Alaya Tulum Hotel
- Alaya Tulum Tulum
- Alaya Tulum by Ahau
- Alaya Tulum Hotel Tulum
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
