*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a children's pool and an outdoor pool, this apartment provides a 24-hour fitness center and complimentary bicycles. This luxury apartment also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.
This apartment is a smoke-free property.
- Picnic area
- Couples/private dining
- Coworking spaces
- Private picnics
- Number of outdoor pools - 1
- Locally-owned & organized tours & activities
- Showcase for local artists
- Stairwell handrail height (inches) - 20
- Stairwell handrail height (centimeters) - 50
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Porter/bellhop
- Vegan menu options available
- Tours/ticket assistance
- Vegetarian menu options available
- Free self parking
- Nature reserve
- Dry cleaning/laundry service
- Smoke-free property
- Reusable cups only
- Reusable tableware only
- Children's pool
- Water-efficient showers only
- Water-efficient toilets only
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Concierge services
- Fully fenced
- Laundry facilities
- Parking (limited spaces)
- Beach towels
- Total number of rooms - 1
- 24-hour fitness facilities
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
- Off-street parking
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Kitchen
- Laundry facilities
- Separate dining area
- Full-sized refrigerator/freezer
- Microwave
Room Amenities
Air-conditioned accommodations at this apartment are accessible via exterior corridors and offer private pools and private plunge pools. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions are featured in guestrooms. Additionally, rooms include safes and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
- Air conditioning
- Private bathroom
- Hair dryer
- In-room safe
- Yard
- Premium bedding
- Separate sitting area
- Soundproofed rooms
- Microwave
- Cookware, dishware, and utensils
- Wireless internet access
- Access via exterior corridors
- Blackout drapes/curtains
- Kitchen
- In-room massage available
- Shower only
- Separate dining area
- Full-sized refrigerator/freezer
- Stovetop
- Free WiFi
- Down comforter
- Individually furnished
- Individually decorated
- TV size: 55
- TV size measurement: inch
- Private pool
- Private plunge pool
- Connecting/adjoining rooms available
- Oven
- Towels provided
- Bedsheets provided
- Toaster
- Number of bathrooms - 2
- Smart TV
- Number of beds 1
- Housekeeping on request
- Champagne service
- Blender
- Coffee grinder
- Mixer
- Chef
- Window screens
- Guidebooks or recommendations
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Restaurant dining guide
- Freezer
- Closed captioned TV
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- WiFi speed 50+ Mbps
- Hardwood flooring in room
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Wireless internet access
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Well-lit path to entrance
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Ecotours nearby
- Helicopter/airplane tours on site
- Segway rental/tour nearby
- Mountain climbing nearby
- Hiking/biking trails nearby
- Skydiving nearby
- Hot springs nearby
- Scooter/moped rentals nearby
- Ziplining nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: MXN 1500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Air conditioning fee: MXN 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Property does not follow sanitization practices of any association
Staffed front desk
Guest will receive an email before arrival 10 days
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
Hotel Names
- Sunshine Ophelia.2 BR Apartment. Tulum
- Beautiful 2BR apartment in fully equipped hotel in Tulum Tulum
Hotel Reviews
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