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Hampton Inn New Albany

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn New Albany

King studio | In-room safe, desk, laptop workspace, soundproofing
Indoor pool
Exterior
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
    Room service
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
320 Coulter Cv, New Albany, MS, 38652
  • Baptist Memorial Hospital-Union County
    4 min walk
  • Baptist Memorial Hospital - Union County
    5 min walk
  • Sugaree's Bakery
    3 min drive
  • Tupelo, MS (TUP-Tupelo Regional)
    27 min drive

Room options

View all photos for King bed

In-room safe, desk, laptop workspace, soundproofing

King bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for King studio

King studio | In-room safe, desk, laptop workspace, soundproofing

King studio

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for King bed

In-room safe, desk, laptop workspace, soundproofing

King bed

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens

In-room safe, desk, laptop workspace, soundproofing

Two queens

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

49-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express New Albany, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.1 out of 5, Very Good, (463)
The price is $106
per night
$116 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express New Albany, an IHG Hotel

About this property

Hampton Inn New Albany

New Albany hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Hampton Inn New Albany offers 84 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn New Albany features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Hampton Inn New Albany is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel New Albany
Hampton Inn New Albany
New Albany Hampton Inn
Hampton Inn New Albany Hotel New Albany
Hampton Inn New Albany Hotel
Hampton Inn New Albany Hotel
Hampton Inn New Albany New Albany
Hampton Inn New Albany Hotel New Albany

Hampton Inn New Albany Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 321 out of 600 reviews" "
Rating 8 - Good. 160 out of 600 reviews" "
Rating 6 - Okay. 59 out of 600 reviews" "
Rating 4 - Poor. 32 out of 600 reviews" "
Rating 2 - Terrible. 28 out of 600 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angela

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, location is convenient and they accept pets.
Stayed 3 nights in Aug 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Debbie

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
In need of repair
On checking in it was noted that we booked from a third party and they said they weren't sure if it said anything about their elevator being out, but checking information on the hotel from Hilton.com I don't see any information about their elevator being out. We were given a room on the second floor and were told nothing was available on the first floor including handicap rooms, which given how empty the parking lot was it seems that they didn't withhold any handicap rooms on the first floor for anyone who really needed them given that their elevator was not working. Our room was functional, but the toilet paper bar was missing and so the toilet paper was left on the back of the toilet, and parts of the trim along the floor was ripped up and missing. The sink leaked a little unless you twisted the handle just right, and even the sink in the lobby restroom leaked in a similar way unless you twisted it just right. The staff was very friendly and helpful, but there was no offer of any kind of compensation for the inconvenience of having a room on the second floor without a working elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Karalyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nance, wacissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad the elevator was out of order. A little difficult with the luggage but we made it work
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Howard

Liked: Cleanliness
Disliked: Staff & service
The elevator was out and key card machine was not working. I was unable to cancel my room after learning these things. It was the most frustrating and confusing check in that i have ever experienced.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff, NEW ALBANY

Liked: Cleanliness, staff & service, property conditions & facilities
We had an easy fast check in and clean room
Stayed 1 night in Jul 2024

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When I first got there the reception was out to lunch and no one was at the desk after 20 mins of waiting she showed up with take out in hand. Then lightning knocked out the elevator and the only room available was on the third floor. So after driving all day I had lug my bags up three flights to get to my room and find that the third bed I specifically ordered and had to be put on the 3rd floor for was not made up. Of course there was no extra linens in the room so I called the front desk for the bed to be made. Well she was alone so she could not bring my extra bedding up because then the front desk would be unattended. So basically I had to walk up to fix what should’ve been standard for the room because she can’t leave the front desk unattended (well except for lunch time). Terrible experience not at all what you would expect from this brand.
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Traveled with family
Disliked: Staff & service
We stayed at this hotel 2 different times in the last week. Both times the elevator was out and the ice machine on our floor did not work. The staff was freindly enough, but they did not have great availability. The room was clean. The faucet was hard to turn off though. It was an ok visit.
Stayed 1 night in Jul 2024

2/10 Terrible

scott

WiFi outage for 2 weeks
Stayed 2 nights in Jul 2024

6/10 Okay

Amber

Traveled with partner
unexpected fee and wifi and elevator now working. VERY DISAPPOINTING. Not so friendly staff to top it all off.
Stayed 2 nights in Jul 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had a lightning stike so several things were not working but i would stay there again. Staff were great and very clean property.
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 definitely recommend
It was raining and I can’t see at night in the rain so I had to make an emergency stop overnight. Desk clerk was super friendly and helpful. Hotel was soooo comfortable and conveniently located near restaurants and gas
Stayed 1 night in May 2024

8/10 Good

Stephanie

Stayed 1 night in Jul 2024

10/10 Excellent

Geffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a glitch in the system between hotels.com and the actual hotel where it allowed us to book a room that wasnt available. Nicholas and the other woman working figure it out so we had a room. Their customer service was top notch!!
Stayed 1 night in Jul 2024

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2024

6/10 Okay

Jim

Liked: Cleanliness, property conditions & facilities, room comfort
No sleeping In/Inn.
Hard to get any sleep, mini fridge was making noise, and we were on the Interstate Highway side of the first floor. I heard every Semi going by in the early hours. The morning receptionist wasn't very friendly and hard to find. Best part was the Cracker Barrell next door.
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful
Showed up with 5 people, and Keisha was super helpful with accommodations.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

6/10 Okay

Brooke

Traveled with family
Disliked: Cleanliness
At check in the front desk employee seemed very confused and gave us no instructions about anything at the hotel- where our rooms were, when breakfast is, etc. He seemed flustered. The hotel was very busy, so I just assumed he was flustered. When we went up to our rooms, one of our rooms had two fast food cups on the night stand and it smelled like someone had been smoking something in the room. It was very gross to find trash in the room and the smell never went away. The room also had stains on the carpet and bedding. The WiFi was also so slow that the television did not work well enough to watch a local station. Just an overall bad experience.
Stayed 1 night in Jun 2024

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and very welcoming staff
Stayed 1 night in Jun 2024