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Room, 2 Double Beds, Non Smoking (Interior View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Beach View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Interior View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Health club

Property Features

In addition to a children's pool, DoubleTree by Hilton Hotel Veracruz provides an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, 10 meeting rooms, and coworking spaces. Event facilities measuring 484 square feet (45 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

DoubleTree by Hilton Hotel Veracruz has designated areas for smoking.

  • Coworking spaces
  • Number of outdoor pools - 1
  • Front entrance ramp
  • Registration desk height (inches) - 40
  • Registration desk height (centimeters) - 102
  • Elevator
  • Elevator door width (inches) - 45
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 114
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 1993
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Health club
  • Free wired internet
  • Computer station
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 45
  • Number of meeting rooms - 10
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 484
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Accessible shuttle
  • Total number of rooms - 155
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Number of accessible parking spaces 1
  • Number of stairs to reach property 10

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

DoubleTree by Hilton Hotel Veracruz offers 155 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. This Veracruz hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Pillowtop mattress
  • TV size: 40
  • TV size measurement: inch
  • Rainfall showerhead
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Closed captioned TV
  • Lever door handles
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Desk chair
  • Meal delivery service available
  • WiFi speed 50+ Mbps
  • Tile flooring in room

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.

Enxebre - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for full breakfast: approximately MXN 250.00 for adults and MXN 120.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Property does not offer onsite COVID-19 testing

Cashless transactions are available

Contactless check-out is available

Security system

Staffed front desk

Children stay free - maximum age 11

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

Smoke detector

Children stay free

Number of children who can stay free - 2

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • DoubleTree Hilton Veracruz
  • Hotel Novo Mar Veracruz
  • Novo Mar
  • Novo Mar Veracruz
  • Doubletree By Hilton Veracruz
  • DoubleTree by Hilton Hotel Veracruz Hotel
  • DoubleTree by Hilton Hotel Veracruz Veracruz
  • DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

Hotel Reviews

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