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Small Luxury Hotel Altstadt Vienna

4.0 star property

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Photo gallery for Small Luxury Hotel Altstadt Vienna

Suite Large | Premium bedding, minibar, in-room safe, individually decorated
Suite Medium | Premium bedding, minibar, in-room safe, individually decorated
Rooftop terrace
Suite XL | Premium bedding, minibar, in-room safe, individually decorated
Massage

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Kirchengasse 41, Vienna, Vienna, 1070
  • MuseumsQuartier
    ‪5 min walk‬
  • Museum of Art History
    ‪12 min walk‬
  • Vienna Christmas Market
    ‪13 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite XXL - United Nations Suite

Property amenity

Suite XXL - United Nations Suite

  • 1184 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room Large

Double Room Large | Premium bedding, minibar, in-room safe, individually decorated

Double Room Large

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grete Wiesenthal Suite XXL

Grete Wiesenthal Suite XXL | Premium bedding, minibar, in-room safe, individually decorated

Grete Wiesenthal Suite XXL

  • 861 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room Regular

Double Room Regular | Premium bedding, minibar, in-room safe, individually decorated

Double Room Regular

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite XL

Suite XL | Premium bedding, minibar, in-room safe, individually decorated

Suite XL

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Medium

Double Room Medium | Premium bedding, minibar, in-room safe, individually decorated

Double Room Medium

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Medium

Suite Medium | Premium bedding, minibar, in-room safe, individually decorated

Suite Medium

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Large

Suite Large | Premium bedding, minibar, in-room safe, individually decorated

Suite Large

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Small Luxury Hotel Altstadt Vienna

4-star hotel in Neubau
A bar/lounge, a snack bar/deli, and a conference center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite.
Small Luxury Hotel Altstadt Vienna offers 62 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 210 square feet (20 square meters) include a conference center. This Belle Époque hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Small Luxury Hotel Altstadt Vienna has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Salon - This lobby lounge serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salon

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center (210 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 150

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 80.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 20 per night (2297 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Romantik Hotel Altstadt
Altstadt Hotel
Altstadt Hotel Vienna
Romantik Altstadt Vienna
Vienna Altstadt
Altstadt Vienna Hotel Vienna
Vienna Altstadt Hotel
Romantik Altstadt
Hotel Altstadt
Small Luxury Hotel Altstadt
Small Luxury Altstadt Vienna
Small Luxury Altstadt
Altstadt Vienna
Hotel Altstadt Vienna
Small Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel
Small Luxury Hotel Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel Vienna

Small Luxury Hotel Altstadt Vienna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 272 out of 352 reviews
Rating 8 - Good. 70 out of 352 reviews
Rating 6 - Okay. 8 out of 352 reviews
Rating 4 - Poor. 2 out of 352 reviews
Rating 2 - Terrible. 0 out of 352 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.
Stayed 3 nights in Sep 2024

10/10 Excellent

daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!
Stayed 3 nights in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.
Stayed 3 nights in Aug 2023

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!
Stayed 4 nights in Jul 2023

10/10 Excellent

Thomas

Stayed 2 nights in Jun 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Emily

Stayed 3 nights in Jun 2023

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Melyna, Montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service! We loved the staff. They took good care of our toddler.

10/10 Excellent

NADAV

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.

10/10 Excellent

udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and superb location
This was an amazing stay. My wife and I came for a short weekend vacation and loved every minute. The hotel is perfectly located with good food options all around (check out the Momo pizza place). It is close to public transport options and when we stayed it had two Christmas markets near by. The stuff is amazingly friendly, with contagious smiles and welcoming atmosphere. Lastly, a great breakfast was included with a variety of breads, cheese, hams, eggs and fruits. We will definitely come again
Stayed 3 nights in Nov 2022

10/10 Excellent

Andreanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this unique hotel and highly recommend it. Remarkable design, helpful and friendly staff, delicious breakfast buffet, charming location near trendy cafes and a short walk to the main tourist attractions in the old town. Would love to return.
Stayed 4 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sara Louise

Stayed 5 nights in Jul 2022

10/10 Excellent

Anna Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Leona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding hotel, the staff could not do enough to make my stay more comfortable. The rooms are brilliantly designed and luxurious. Food is great quality, service is excellent but not over bearing.
Stayed 3 nights in Apr 2022

10/10 Excellent

JOHN JAMES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms was excellent, as was the location if you want to visit the old city. The lounge was also fantastic, well setup and the staff was great. I will go back again for certain.
Stayed 6 nights in Mar 2022

6/10 Okay

CLARE

Liked: Cleanliness
Disliked: Staff & service
Disappointing, surprised it’s a Small Luxury Hotel
We booked a Large Double Room. The first room we were allocated was awful. Tiny shower room and was not decorated at all. As we said at the time, it felt like a room in a mental asylum. We were then given Room 23 which was marginally better but looked nothing like any of the rooms on the website. I had a look in other rooms when housekeeping were in and I think we got one of the worst rooms in the hotel. The restaurant recommendation we were given was not great. Overall, fine if you need to be in that part of Vienna, but not a destination hotel by any means. Short on style and certainly not luxurious.
Stayed 3 nights in Feb 2022

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second stay. This is a boutique hotel in an excellent location. Will stay hete again. No need to say more
Stayed 5 nights in Feb 2022