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The Ritz-Carlton, Vienna

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Vienna

Exterior
Indoor pool
Indoor pool
Premium Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Spa
  • Bar
    Bar
  • Pet friendly
    Pet friendly

Explore the area

Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Stadtpark
    2 min walk
  • Vienna Music Society
    4 min walk
  • Belvedere
    8 min walk
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

View all photos for Premium Suite, 2 Bedrooms (Club Lounge Access, Premium Executive)

Premium bedding, minibar, in-room safe, desk

Premium Suite, 2 Bedrooms (Club Lounge Access, Premium Executive)

  • 2809 sq ft
  • City view
  • Sleeps 7
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, City View (Club Lounge Access, Corner)

View from room

Presidential Suite, 2 Bedrooms, Non Smoking, City View (Club Lounge Access, Corner)

  • 2045 sq ft
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (View)

  • 635 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

View from room

Junior Suite, 1 King Bed, Non Smoking

  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

View from room

Premium Suite, 1 Bedroom

  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

View from room

Premium Suite, 1 King Bed, Non Smoking

  • 893 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, Non Smoking

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Suite, 1 Bedroom, City View, Club Lounge Access (The Ritz-Carlton Symphony Suite)

Signature Suite, 1 Bedroom, City View, Club Lounge Access (The Ritz-Carlton Symphony Suite) | Living room | Flat-screen TV, iPod dock

Signature Suite, 1 Bedroom, City View, Club Lounge Access (The Ritz-Carlton Symphony Suite)

  • 1067 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms, City View, Club Lounge Access (The Ritz-Carlton Albertina Suite)

Premium bedding, minibar, in-room safe, desk

Signature Suite, 2 Bedrooms, City View, Club Lounge Access (The Ritz-Carlton Albertina Suite)

  • 1604 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Hotel Imperial, a Luxury Collection Hotel, Vienna

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.9 out of 5, Exceptional, (826)
The price is $3,955
per night
$4,450 total
includes taxes & fees
Dec 6 - Dec 7
Hotel Imperial, a Luxury Collection Hotel, Vienna

About this property

The Ritz-Carlton, Vienna

5-star hotel in Innere Stadt
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli. Housekeeping is available on request.
The Ritz-Carlton, Vienna offers 200 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Vienna features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 3229 square feet (300 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Ritz-Carlton, Vienna is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Dstrikt Steakhouse - This steakhouse specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Pastamara-Bar con Cucina - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar - Onsite cocktail bar. Open daily.
Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 38 for adults and EUR 19 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atmosphere Rooftop Bar
  • D-bar
  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (3,229 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 120.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 38 for adults and EUR 19 for children
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 566 out of 728 reviews" "
Rating 8 - Good. 104 out of 728 reviews" "
Rating 6 - Okay. 33 out of 728 reviews" "
Rating 4 - Poor. 13 out of 728 reviews" "
Rating 2 - Terrible. 12 out of 728 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service
The toilet paper is very rough. The pick up from the airport to hotel was a disaster. The car was too mall for our luggage. We had to drag our bags from the parking lot to a limousine stand by ourselves. Today the drive to the airport- the Ritz mixed up our pick up time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kanwarjit Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Dwayne

Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew Michael, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Fantastic property.
Stayed 5 nights in Jul 2024

8/10 Good

carrie

Stayed 2 nights in Jul 2024

10/10 Excellent

Hadeel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Jul 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Four seasons in Vienna so gave Ritz another shot. A nice Marriott! Must say though The steak restaurant was perfect!! Staff and food were top of the line.
Stayed 3 nights in Jul 2024

10/10 Excellent

Olga, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Jacqueline, wellington

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although I was expecting a great hotel, this hotel is composed of several buildings, which can be confusing when trying to get to your room. It is in need of upgrades. Our suites cost approximately $1,300 per night, but despite this, check-in was supposed to be at 4:00 pm, we ended up waiting past that time.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jespert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!
Stayed 6 nights in Jun 2024

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel by the airport. 5 min walk to terminal.
Stayed 1 night in Jun 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Chandrahas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Service was wonderful
Stayed 2 nights in May 2024

10/10 Excellent

Durgesh, West Hartford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location staff and service. Would stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Stay!
Our stay was amazing. Our room was clean and spacious, with very high ceilings and comfortable beds. There was a lot of natural light and also blackout shades. The staff was great, including room service. The rooftop bar was delightful with wonderful staff. They even gave us a parting gift based on some comments we made about products that we liked at the hotel. Wonderful experience.
Stayed 3 nights in May 2024

10/10 Excellent

Yixin, Chesterfield

Stayed 5 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a woman traveling alone. The staff was terrific, looked out for me, made suggestions for sites, etc. Would hihgly recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 Star stay,
A 5 Star stay . Great staff, lovely room and good location.
Stayed 1 night in May 2024

10/10 Excellent

Per Mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service and staff, excellent location and overall quality of the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Garrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professionalism and attention to detail made all the difference during our stay. When we are visiting Vienna again this will be the hotel we will stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Izabella, Chicago

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in a perfect location! Staff is so kind and the pool is open until midnight! Had so much fun with the family!
Stayed 2 nights in Apr 2024

10/10 Excellent

Slobodan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio fue de primera; Jesús de recepción siempre muy amable y resolviendo todas nuestras peticiones. Hotel cien por ciento recomendable
Stayed 4 nights in Mar 2024

10/10 Excellent

Vikash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Lovely hotel close to all tourist sites and shopping district. Staff are very helpful and service is excellent. Loved their breakfast and in room dinning.
Stayed 4 nights in Mar 2024