Ensenada Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ensenada Resort

Exterior
Luxury Quadruple Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets
Exterior
Exterior
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Parking included

Explore the area

Map
Carretera Punta Rucia, Villa Isabela, Puerto Plata, 57000
  • La Ensenada Beach
    8 min drive
  • Punta Rucia Beach
    10 min drive
  • Parque Central De Punta Rucia
    10 min drive

Room options

Luxury Double or Twin Room

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Classic Quadruple Room

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Junior Triple Room

  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Luxury Quadruple Room

  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Ensenada Resort

3-star Villa Isabela hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a coffee shop/cafe and a children's pool are onsite. Housekeeping is available on request.
Ensenada Resort offers 20 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. This Villa Isabela hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.
Ensenada Resort features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Complimentary uncovered self parking is available on site.

Ensenada Resort is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:00 AM.
Ensenada Resort has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 10 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Ensenada Resort Hotel
Ensenada Resort Villa Isabela
Ensenada Resort Hotel Villa Isabela

Ensenada Resort Reviews

Reviews

6.0
Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 5 out of 14 reviews" "

5.4/10

Cleanliness

4.8/10

Staff & service

3.8/10

Amenities

4.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Average
When we arrived at 330pm, we were told to come back rooms were not ready. Then when we came back we were given rooms where the table under the television were dirty with ketchup. The pool was dirty and restaurant was closed as well. If you want a place for a bed, this is it but you have to go out of the premises to eat.
Stayed 2 nights in Aug 2024

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIEVES. The photos posted are NOT the true image of this Hotel. I will show the truth of the condition this hotel is in. Save your money and your time this place is not worth a penny. Mold on the pillow's, ceiling fan was broken and not even bolted onto the ceiling correctly very unsafe. Shower curtain and rod on the floor, the hotel was notified about this to fix it and never showed up we took showers with it on the floor. No towels were ready when we checked in at 4pm we were told in one hour they would bring it to our room and at 8pm I personally had to go to the front desk to receive them myself. The toilet seat was broken and slides every time you would use the toilet. RATS and garbage/mattress thrown outside everywhere I will post photos. Power goes off all night long causing the A/C not to work. And to have the A/C on you have to place your hotel key in a slot in the room to turn it on. The hotel door lock did not even work. We booked for the weekend after the first night with the experience we had we asked for a refund for the remining days we still had booked we were told we would get a refund by the owner and still almost 2 weeks later we have NOT received any refund. The lady at the front desk was very kind she is the only positive thing I have to say about this Hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Olga, Paterson

Traveled with family
Disliked: Staff & service, property conditions & facilities
I feel like I was scammed by this Hotel. The room was dirty, the swimming pool didn’t have steps or a ladder to get in or out of the pool which is a safety hazard. The bathroom at check in was dirty with urine in the toilet. The shower glass had shampoo in the glass, the sink had toothpaste stains, the bed was made, but when we removed the sheets, it had pubic hair and stains in the bed. Horrible experience. I am disappointed on Expedia for having this Hotel listed on its choice of Hotels for this beautiful area of the Dominican Republic.
Stayed 3 nights in Jul 2024

8/10 Good

MOISES, Poinciana

Traveled with group, Traveled with family
The pleace need some love and care
Stayed 3 nights in Apr 2024

4/10 Poor

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs, ants and grasshoppers in my room. I got yelled because I accidentally left the room key in my room, as the room key is what keeps the AC on, my first day of breakfast, I was given breakfast as though there was a deficit of food. The soap looked used and was opened. The windows to the bathroom were broken What was good? The pool was nice, there is potential to hire more staff instead of expanding more of the property and building new buildings. Invest in improving the current property
Stayed 4 nights in Apr 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó mucho la playa en el área.
Stayed 2 nights in Mar 2024

4/10 Poor

Eduvigis

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom wasn’t clean, the pool was dirty too I can’t even use it. The property needs more attention specially with cleanliness.
Stayed 1 night in Aug 2023

10/10 Excellent

Yocasta

Traveled with family
Limpio, tranquilo, amables, seguro. Todo muy bien
Stayed 1 night in Apr 2023

2/10 Terrible

Ana

Disliked: Staff & service, amenities, property conditions & facilities

2/10 Terrible

Ana

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The propriety is terrible no sheets the bathroom y duty , the breakfast y terrible only old bread y focking deasster am not recommended for people

10/10 Excellent

Dennis O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly cozy atmosphere, great staff, make you feel comfortable
Stayed 2 nights in Oct 2022

10/10 Excellent

Luz Anabel

Liked: Cleanliness
Stayed 1 night in Sep 2023