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Hotel Geronimo

3.0 star property

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Photo gallery for Hotel Geronimo

Reception
Front of property - evening/night
Terrace/patio
Interior
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
Geronimo de Alderete 665, Pucón, IX REGION DE LA ARAUCANIA, 4920000
  • Enjoy Pucon Casino
    ‪7 min walk‬
  • Pucon Beach
    ‪10 min walk‬
  • La Poza
    ‪10 min walk‬
  • Pucon (ZPC)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Superior Double Room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Family Triple Room

  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Studio Suite

Premium Studio Suite | Premium bedding, down comforters, in-room safe, individually decorated

Premium Studio Suite

  • 377 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

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Exterior

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About this property

Hotel Geronimo

3-star Pucón hotel with restaurant
After a day on the slopes, return to Hotel Geronimo to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa.
Hotel Geronimo offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 23-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This Pucón hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luna. Services include massages. The spa is open daily.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a sauna. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Complimentary covered self parking is available on site. A total renovation of this property was completed in June 2020.

Hotel Geronimo is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Hotel Geronimo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Fireplace in lobby
  • Georgian architecture
  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 29 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 47000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 19 percent
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 75000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 29 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Futon bed fee: USD 30000 per night
  • Rollaway bed fee: USD 47000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Hostal Geronimo Hostel Pucon
Hostal Geronimo Hostel
Hostal Geronimo Pucon
Hostal Geronimo Hotel Pucon
Hostal Geronimo Hotel
Hotel Geronimo Pucon
Geronimo Pucon
Hostal Geronimo
Hotel Geronimo Hotel
Hotel Geronimo Pucón
Hotel Geronimo Hotel Pucón

Hotel Geronimo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 11 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Steve

Stayed 1 night in Feb 2024

10/10 Excellent

Daniele

Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Feb 2020

8/10 Good

Bernie, Melbourne, Australia

Liked: Cleanliness, staff & service
Friendly hotel well located
Comfortable hotel with cosy bar and lounge areas a short walk from town centre. Staff allowed us to store baggage after checkout and to use lounge area as we had late evening bus departure. Wi fi didn't work very well in our room. Overall a pleasant stay.

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with beautiful view
This hotel is just on the periphery of a lovely tourist town so is very convenient for accessing all the restaurants, shops, tours and other things Pucon has to offer like night life without being bothered by noise. A grocery is nearby. Breakfasts are good. Wifi irregular but superb most of the time for us. The volcano view was superb from our balcony so reserve early to get this cozy room with comfortable bed, refrigerator, and sofa. Lobby is set up for comfort with bar to make it a very comfortable home away from home.Johana the owner and other staff are lovely!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place, I'd stay there again.
The hotel has an excellent staff. Very helpful. The Breakfast was very good and went far beyond your typical break and coffee. Fresh Fruit every morning and more.

8/10 Good

Manuel, Chile

Liked: Cleanliness, staff & service
A very nice Hostal, is close to the beache and the City Center, walkable distance to main attractions.

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, staff is friendly
My stay was very good, the room is clean, the staff is caring and friendly, breakfast is simple but has everything you need.

8/10 Good

FRANCISCO DEMONTIÊ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Giovana

Stayed 4 nights in Jul 2023

4/10 Poor

Tatiana

Liked: Cleanliness
la verdad que este hotel, en términos de atención de su personal es la mejor, muy amables y profesionales
Stayed 2 nights in Oct 2021

4/10 Poor

Soledad

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No recomendable
Llegamos al hotel y nuestra reserva no estaba registrada. Tuvieron que llamar porque ellos no tienen la info aqui. Habitacion 25 del sector nuevo. No tiene telefono asi que las preguntas y servicio implicaba bajar a recepcion. Nada acogedor, recepcion tiene chimenea pero no la enciende! Y estaba frio todo el hotel. Lo peor, el agua sale casi fria! No se Paga un hotel de ese precio, con agua fria en la ducha!!! Desayuno de supermercado. Creo que para ser en el sur, deberia ser algo mas casero
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Hotel más que regular..
Hotel antiguo, con instalaciones limpias, pero básicas. La atención es buena y amable, pero el hotel no es para lo q cobran. Más q hotel, es una pensión. El primer día, me tuve q duchar con agua fría y eso en Pucón es terrible, por la temperatura baja de esta. El último día, fueron temprano a golpear la puerta, porq pensaron q me había ido sin pagar, pero yo llegué tarde y no estuve nunca en el hotel, esto fue de muy mal gusto..
Stayed 2 nights in Mar 2021

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente alternativa, muy recomendable
Excelente, lugar tal como fotos, muy limpio, atención muy buena y amables, ubicación cerca de todo, desayuno muy bueno todo rico y fresco. Muy recomendable.
Stayed 2 nights in Feb 2020

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo-benefício
Um bom hotel. Me hospedaria novamente. Excelente custo benefício. Café da manhã simples, porém suficiente. Deixa um pouco a desejar na acústica já que a estrutura é de madeira, porém não comprometeu o descanso. O banheiro do nosso quarto (nr 4) era bem pequeno - outros quartos tinham um banheiro maior. A água aquecida esfriou algumas vezes durante o banho - precisam resolver esse problema.
Stayed 3 nights in Aug 2018

10/10 Excellent

JERVISON LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel serviços nota 1000.
Gostei muito do hotel estavamos e 3 famílias e ficamos em 4 quarto. O café e servido apartir das 07:30 no horário deles mas para nós eles servirão as 06:00 muito prestativos. RECOMENDO.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, agradable, cerca de bares
Muy linda experiencia, excelente atención, mucha amabilidad! Una estadía espectacular!

4/10 Poor

Paulo E

Disliked: Staff & service, property conditions & facilities, room comfort
Custo Beneficio não vale à pena
Não me hospedaria lá novamente. Fiquei em um quarto próximo ao estacionamento (muito barulho logo cedo) e o teto do quarto é de madeira, havia um casal no quarto de cima com 2 crianças que corriam pelo quarto até 1hora da manhã... conclusão: só foi possível dormir entre 1h da manhã até às 7h quando começou o barulho no estacionamento. A Dona do Hostal é simpática, porém um dos seus funcionários (não me lembro o nome, mas é o responsável por receber os hóspedes) foi super seco e antipático, ao me despedir dele ao sair do hotel sequer respondeu. Apesar de tudo o que aconteceu eu não reclamei, portanto não justifica a antipatia do rapaz conosco.

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación y buen precio
Todo bien, la pieza, desayuno, agua caliente, baño privado. Puntos por mejorar son calidad del wifi y aislación acústica de la pieza.

8/10 Good

youngsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편리하고 깔끔함
편안하고 깨끗 합니다

8/10 Good

Reinaldo

Liked: Cleanliness, property conditions & facilities
Hotel limpo é conveniente (sugestão p/ economizar)
Bom lugar para quem pretende economizar, uma vez que a hospedagem em Pucón é cara. O quarto é pequeno, sem frigobar, mas viável. Apesar do nome Hostal, os quartos (habitacion) são privativos com banheiro. O banheiro estava em perfeitas condições.