6/10 Okay
Jerome
Business traveler
May 1, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The place was very clean, it had a kitchen / fridge and all of that making it optimal for people staying for a few days of visit. Within 30 minutes walk, you reach the Capitol which I think is close.
I had a rather negative experience with the room though. The key code provided was not working and I was told no problem, will be back with a new key. 30 minutes later, I can the front desk and end to have someone different who answers me and felt even annoyed telling me to be patient and it will take a few more minutes. 45 minutes later I call again. This time I am told the general manager is the only one who can generate a hew code and she drove home which is 40 minutes from the place. I had to wait again another 15-20 minutes before the guy comes with a new code (which again did not work) then eventually we got the right one. Shall I have been told in the first place that it would take more than an hour, I would have planned differently - false information made me miss a business dinner. Transparency please!
Jerome
Stayed 1 night in Apr 2025