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Sand Bay Holiday Village

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sand Bay Holiday Village

Miscellaneous
2 bars/lounges
Coffee shop
Classic Twin Room | Blackout drapes, bed sheets
Property grounds

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Beach Road Kewstoke, Weston-super-Mare, England, BS22 9UR
  • Sand Bay Beach
    4 min walk
  • Sand Bay Tea Rooms
    4 min walk
  • Weston Milton Station
    8 min drive
  • Bristol (BRS-Bristol Intl.)
    40 min drive

Room options

View all photos for Classic Twin Room

Classic Twin Room | Blackout drapes, bed sheets

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room

Blackout drapes, bed sheets

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Blackout drapes, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

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Exterior

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24/7 front desk
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The price is $57
per night
$69 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Sand Bay Holiday Village

3-star Weston-super-Mare hotel with restaurant
At Sand Bay Holiday Village, hit the beach, dine onsite at Rose Garden Cafe, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is not available.
Sand Bay Holiday Village offers 369 accommodations with blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This beach hotel also offers a terrace, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Sand Bay Holiday Village is a smoke-free property.

Rose Garden Cafe - Onsite café.
Onsite venue #2 - This buffet restaurant serves breakfast and dinner.
Onsite venue #3 - This café serves light fare only.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rose Garden Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children 17 years old and younger are not permitted at this property

Property is also known as

Pontins Sand Bay Holiday Park Hotel Weston-super-Mare
Pontins Sand Bay Holiday Park Hotel
Pontins Sand Bay Holiday Park Weston-super-Mare
Pontins Sand Bay Holiday Park
Sand Bay Holiday Village Hotel
Sand Bay Holiday Village Weston-super-Mare
Sand Bay Holiday Village Hotel Weston-super-Mare

Sand Bay Holiday Village Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 129 out of 530 reviews" "
Rating 8 - Good. 177 out of 530 reviews" "
Rating 6 - Okay. 108 out of 530 reviews" "
Rating 4 - Poor. 55 out of 530 reviews" "
Rating 2 - Terrible. 61 out of 530 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stopped in was ok the bathroom was very dated but obviously I’ve booked another twice this year so think it’s good value for money
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Liked: Cleanliness, amenities
Property dated but clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandy bay Holiday
Stayed 2 nights in Sep 2024

4/10 Poor

Tim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with our stay Im sorry to say. We arrived on Monday eve and cobwebs hanging from door entrance and bed sheets which hadn’t been cleaned properly greeted us in our rooms. Only one pillow each and we were told £10 to order a second pillow which is ridiculous! After 3 days we desperately needed some fresh towels but when I asked at reception, was told ‘we don’t replace towels until Day 5 and even then you have to order’ Many of the facilities eg swimming pool were out of use. The advert said Wi-Fi was available but this turned out to be not in the chalets themselves. Not good for kids! The staff also need to learn some basic customer service tips too like smiling at the guests and taking an interest. I honestly felt like I was being a nuisance asking for simple things and in the end gave up. I appreciate they have to deal with hundreds of people every week but for some of us ‘the paying customer’ this is our annual holiday and want it to be an experience to remember. Don’t usually leave reviews like this but felt compelled to do so this time.
Stayed 6 nights in Aug 2024

6/10 Okay

julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The old saying is you get what you pay for, the site is very dated but clean no signs of litter. On the negative side My accommodation wasn't very clean, beds was like sleeping on a sack of potatoes, and very small. Positive side value for money, food very good, entertainment good , drinks reasonably priced, would I stay again? Yes I would, after speaking to other people who have stayed many times before they gave handy tips toake things more comfortable etc. Please note Site is definitely over 60's
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Traveled with partner
Liked: Amenities
Nice big chalet and lovely clean sheets. Shower was very good although Bathroom tiles were really dirty and looked like they hadn’t been cleaned for some time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A traditional holiday camp chalet exactly as expected. Everything we needed for a 2 night stay, half board. Great value. We used it as a base to explore the area - handy for Weston super Mare, Cheddar Gorge, and Axbridge.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great one night
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money . Room basic but clean . Food was very good . Excellent entertainment .
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Deborah

Stayed 2 nights in Aug 2024

8/10 Good

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was lovely & the chalet was clean & near the amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To hot in dining room
Stayed 3 nights in Aug 2024

10/10 Excellent

Pat

Traveled with group
Staying in the shed
Was all we expected
Stayed 4 nights in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
We didn't go with high expectations but we were pleasantly surprised the room was basic but clean. The food offered was better than expected with plenty available with roast pork and beef although the beef was tough the pork there was nice even a salad bar breakfast was good everything from toast cereals to full english with as much as you want. Enjoyed the evening entertainment and surprisingly found the bar prices cheaper than many bars at home.
Stayed 1 night in Aug 2024

8/10 Good

Joy

Liked: Staff & service, room comfort
A great music weekend
The room was reasonably clean but the furniture a bit tired looking. They provided a quilt over the mattress which made the bed very comfortable. There was a good choice of food, which was hot, but the queues could be a bit long to serve yourself. The desserts were a bit dry but there was cream to put on it.The staff are pleasant and helpful. The entertainment was very good and made the holiday very enjoyable. The surrounding area is lovely.
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
excellent value
Greatly improved since visited 2 years ago , noticeable improvements in overall cleanliness . Food good although basic. Bar service good and reasonable prices. Entertainment was better than expected , excellent value for money
Stayed 1 night in Jul 2024

6/10 Okay

Alan

Liked: Staff & service
Cheap + cheerful.
Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great stay
Had a great 3 days away,room was clean and apt for what we needed,however the bed was just awful,i felt every spring in that mattress,needs new beds definitely, The food was excellent and lots of variety, The lady that checked us in was an absolutely lovely lady,helpful,polite,smiley We were due to change our wristbands on monday but the lady had already gave us them,just needed to collect programme, meet someone completely different,frosty,blunt and very as a matter of fact,not very good for front of house to be greet with a miserable person
Stayed 3 nights in Jun 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

6/10 Okay

Deborah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Needs a deep clean
Stayed 2 nights in May 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paul
Food was good nice and quiet no probs. Will visit again.
Stayed 4 nights in Mar 2024