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DoubleTree by Hilton Windsor Hotel & Suites

4.0 star property

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Photo gallery for DoubleTree by Hilton Windsor Hotel & Suites

Lobby
Mini-fridge, espresso maker, coffee/tea maker
Suite, 1 King Bed (2 Rooms) | Down comforters, pillowtop beds, in-room safe, desk
Exterior
Indoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Bar

Explore the area

Map
333 Riverside Dr W, Windsor, ON, N9A5K4
  • Caesars Casino
    ‪10 min walk‬
  • Detroit Windsor Tunnel
    ‪13 min walk‬
  • GM Renaissance Center
    ‪4 min drive‬
  • Windsor, ON (YQG)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Water View, 2 Rooms)

Suite, 2 Queen Beds (Water View, 2 Rooms) | Down comforters, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds (Water View, 2 Rooms)

  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Down comforters, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Water View)

  • 250 sq ft
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Water View)

Studio Suite, 1 King Bed (Water View) | Down comforters, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed (Water View)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, River View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (2 Rooms)

Suite, 1 King Bed (2 Rooms) | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (2 Rooms)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1194)
The price is $119
per night
$142 total
includes taxes & fees
Apr 29 - Apr 30
Holiday Inn Express Windsor Waterfront by IHG

About this property

DoubleTree by Hilton Windsor Hotel & Suites

Hotel in City Centre
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
DoubleTree by Hilton Windsor Hotel & Suites offers 161 accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature down comforters. 55-inch LCD televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Windsor Hotel & Suites features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Parking is available onsite for a surcharge. A total renovation of this property was completed in June 2022.

DoubleTree by Hilton Windsor Hotel & Suites has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
River Room - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 21.47 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 24.86 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • River Room

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • High-pile carpet in room
  • Pool hoist on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - June 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: CAD 65
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 65

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 24.86 per person
  • Covered self parking fee: CAD 21.47 per day (in/out privileges)
  • Pet fee: CAD 60.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 65 (subject to availability)
  • Late check-out fee: CAD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Windsor Waterfront Hotel
Windsor Riverside
Windsor Riverside Hotel Windsor
Windsor Riverside Inn Ontario
DoubleTree by Hilton Windsor Hotel Suites
DoubleTree by Hilton Windsor Hotel & Suites Hotel
DoubleTree by Hilton Windsor Hotel & Suites Windsor
DoubleTree by Hilton Windsor Hotel & Suites Hotel Windsor

DoubleTree by Hilton Windsor Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ken, Coboconk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views. Hotel room maintenance needs improvement, washroom sink was clogged.
Stayed 2 nights in Jan 2025

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Service and Support in a Challenging Situation I recently stayed at the DoubleTree by Hilton Windsor Hotel & Suites and was deeply impressed by the exceptional service from the hotel staff. During my stay, I accidentally drove down an icy ramp in the parking area and couldn’t get back up. After calling CAA and learning it would take over an hour for assistance, I reached out to the hotel for help. The staff responded immediately and went above and beyond to assist me. They came with salt to melt the ice and even shoveled the ramp to ensure I could safely drive out. Their kindness, quick action, and willingness to help truly made a stressful situation much easier. While my car did sustain minor damage from sliding into a wall, I am incredibly grateful for the staff’s efforts, which ensured my safety and allowed me to resolve the issue quickly. I highly recommend DoubleTree by Hilton Windsor Hotel & Suites, not only for its comfortable amenities but for the exceptional care and dedication of its staff. Their support during a difficult moment made all the difference.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Jemima

Business traveler, Traveled with partner
The room was not as clean as expected. The chairs were old and dirty, the heating system was loud, through out the night some guests talked so loudly in hallways and that made it impossible to sleep. The overall experience was below average, but the staff members were friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Myles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Staff is very friendly, rooms are very big! Super clean, beautiful view! Pool is clean
Stayed 1 night in Dec 2024

8/10 Good

Sanjiv Kumar

Traveled with family
Liked: Cleanliness
clean but dated.
The beds (and mattresses) are dated. They make noise. The doors of every room make a loud noise. You may wake up in the night if your neighbors are getting in or out. Parking is not in the same building though connected, and parking is expensive too.
Stayed 4 nights in Dec 2024

10/10 Excellent

Poh Hseh

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the check-in was easy and the attendant was very kind and friendly. The room is very nice and clean. We have everything we need.
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

10/10 Excellent

Riham

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 queen suite was wonderful for our family of 5! It was nice to be able to put the kids to bed and still have a place to talk and watch tv. Beds are comfortable, pullout is not, but I guess that’s pretty typical! We enjoyed our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view of River.
Stayed 1 night in Dec 2024

10/10 Excellent

Campbell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay! It’s very clean and the bed is very comfortable. This location Has a great view of the river and is so beautiful to look at in the night! Will return again!!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the river view from our room!
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk didn’t pick up and housekeeping didn’t communicate. Needs do not disturb signs and microwaves in the rooms. The view was wonderful and the front desk staff was very helpful. Nice guys.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rob

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Friendly staff. Everything was very clean and modern. Gorgeous suite. Great view of the water and Detroit. It was a perfect spot for our mini getaway!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kara

Traveled with family
Highly recommend this hotel! Kind staff, clean rooms, great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024