Harte and Garter

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Harte and Garter

Exterior
Reception
Luxury Room | View from room
Deluxe Room | In-room safe, desk, laptop workspace, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
31 High St, Windsor, England, SL4 1PQ
  • Windsor Royal Shopping Centre
    2 min walk
  • Theatre Royal
    2 min walk
  • King Edward Court Shopping
    5 min walk
  • London (LHR-Heathrow)
    25 min drive

Room options

Basic Room

  • Sleeps 1
  • 1 Twin Bed

Executive Room

  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • City view
  • Sleeps 4
  • 2 Double Sofa Beds

Similar properties

About this property

Harte and Garter

Hotel in Windsor City Centre
This smoke-free hotel features luggage storage and a front desk available during limited hours. Housekeeping is available on request.
Harte and Garter offers 49 air-conditioned accommodations with safes and complimentary bottled water. This Windsor hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Harte and Garter is a smoke-free property.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Harte and Garter Hotel
Harte and Garter Windsor
Harte and Garter Hotel Windsor

Harte and Garter Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 99 reviews" "
Rating 8 - Good. 31 out of 99 reviews" "
Rating 6 - Okay. 13 out of 99 reviews" "
Rating 4 - Poor. 5 out of 99 reviews" "
Rating 2 - Terrible. 11 out of 99 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad I chose it!
Pleasant and helpful staff. Fantastic castle view from my room. Perhaps a bit shabby chic, but very clean. I am delighted that I chose this historic spot
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!!
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Liked: Property conditions & facilities
Nice room with superb view of the castle! Very pleasant, helpful management
Stayed 1 night in Oct 2024

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very comfortable bed. Gorgeous decor in the room and around hotel. Very friendly staff, easy check in and out. The Ivy resturant is right next door which is excellent. Right outside the castle. Lovely clean boutique hotel in a great location on the high street. Tesco express and waitrose a few yards away and plenty of shops, bars and resturants. Taxi service right outside. 5 stars from us!
Stayed 1 night in Oct 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Neil, Carluke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good price and a great central location
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth Y

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly and kind staff but noisy due to old windows and street/castle views. Outdated hotel but clean and cozy enough.
Stayed 2 nights in Sep 2024

2/10 Terrible

Magda

Traveled with family
Disliked: Staff & service, property conditions & facilities
Unfortunately 1 night only stay did not go as planned. Booking made for luxury room with castle view for 2 adults and 2 children, due to overbooking we got double room with courtyard view. Not acceptable as it was 4 of us. After complaint made, room was changed for bigger one to accommodate 1 single bed. Although we had been promised refund, no one came back to us with any answer. Despite number of messages sent. This is not something you want to deal with if you are staying for 1 night only. I am really disappointed with customer service level.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Great location
A quirky hotel. It’s not a modern chain so you get exactly what you’d expect. A little run down and shabby, but clean room/bathroom and comfy bed. It’s right opposite Windsor Castle so you couldn’t ask for a better location. Conveniently located for restaurants, cafes and pubs, although there are no catering facilities in the hotel. The staff were friendly and helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Run down poorly maintained property I booked a deluxe room and was located in little more than a single room
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

roman

Traveled with family
Liked: Cleanliness, staff & service
unfortunate for me, the hot water was unviable in the evening, and the lift broke down in the morning, but overall I enjoyed my stay here.
Stayed 1 night in Sep 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Room was ready on arrival we stayed for 4 nights room was not serviced for the duration of our stay. Facilities were good although the shower was very feeble and water was deathly hot(burnt my foot on one occasion before I was aware).TV, Kettle, safe, coffe,tea, towels and toiletries in room so well stocked however when I asked for more coffee and loo roll these were not supplied, I had to go and get them. Overall a good stay and great value for money.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tomoji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Russell

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Tracey

Stayed 4 nights in Sep 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious room and lovely staff. I could see the Windsor Castle from my room. It is near to parking, shopping,train station and surrounded by delicious food options !!
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly one of the worst hotels I’ve ever stayed in. Sadly, having booked Castle View Luxury Rooms that are shown in the picture gallery on this site - reality was shoved to back rooms of very poor quality and filthy condition, changed room 3 times and frankly all appalling. Noise and smells from restaurant nearby and the absolute pleasure of no hot water at 0720 for shower - all in all would avoid at all costs - location however is perfect for visiting the castle etc and really near the rail station - truly disappointing !
Stayed 1 night in Sep 2024

10/10 Excellent

Tamisha

Traveled with family
Liked: Amenities
I loved the view outside the hotel, the easy accessibility to different stores.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

10/10 Excellent

Jules

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this as it seemed like a bargain right in the centre of Windsor right opposite the castle. Was then really worried as I read some really terrible reviews but it was absolutely perfect and such good value.
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very well located. All of the staff are very helpful, nothing is too much trouble
Stayed 1 night in Sep 2024

4/10 Poor

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024