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Harte and Garter

2.0 star property

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Photo gallery for Harte and Garter

Exterior
Luxury Room | View from room
Reception
Deluxe Room | In-room safe, desk, laptop workspace, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
31 High St, Windsor, England, SL4 1PQ
  • Windsor Castle
    ‪7 min walk‬
  • Windsor Racecourse
    ‪5 min drive‬
  • LEGOLAND® Windsor
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Room

  • City view
  • Sleeps 4
  • 2 Double Sofa Beds

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The price is $171
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$205 total
includes taxes & fees
Mar 28 - Mar 29
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About this property

Harte and Garter

Hotel in Windsor City Centre
This smoke-free hotel features luggage storage and a front desk available during limited hours. Housekeeping is available on request.
Harte and Garter offers 49 air-conditioned accommodations with safes and complimentary bottled water. This Windsor hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Harte and Garter is a smoke-free property.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Harte and Garter Hotel
Harte and Garter Windsor
Harte and Garter Hotel Windsor

Harte and Garter Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 116 reviews
Rating 8 - Good. 37 out of 116 reviews
Rating 6 - Okay. 16 out of 116 reviews
Rating 4 - Poor. 5 out of 116 reviews
Rating 2 - Terrible. 15 out of 116 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Karin

Liked: Cleanliness, amenities
Disliked: Staff & service
Disappointed as I paid for a luxury room upgrade.. a double room which was two single beds pushed together and also a single bed o its own.. when painting a room removing the painting on the wall really helps so you don’t get paint all over the frame. Lamps looks like something from A charity shop which were broken Reception guy just gave me the card to my room and didn’t confirm my name or details so could have been anyone. Ordered room service at 23.30 which never arrived and had a letter under my door to apologise and waiting a refund.. site needs updating, bedrooms need to be up to standard as it was ok but nothing to right home about.. also was nice to sit on the loo and look at the castle and see the tourists.. window speckles would have been an idea
Stayed 1 night in Dec 2024

10/10 Excellent

Lyndsey

Traveled with family and small children
Liked: Property conditions & facilities
It is under renovation but still lovely, we had the castle outside our window and loved seeing the light projector display. Could watch the change of guard from our bedroom if we wished. Staff were very friendly and helpful, room had everything we needed. Perfect location. Parking garage under 1/3 mile walk mainly through traffic free high street - prepay online.
Stayed 1 night in Dec 2024

6/10 Okay

Nigel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
One of the windows was permanently open and the other was actually missing, If it were not for the secondary glazing it would have rained into the room. Double bed was two single mattresses, one of which was only slightly less uncomfortable than the other. The shower could best be described as a tap on the wall - either the shower head is missing or the water pressure was low.
Stayed 3 nights in Dec 2024

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel with old world charm
Room was lovely; spacious and clean. The hotel decor is a little dated, but well maintained and stylish. Very conveniently located in Windsor, close to castle, shops and restaurants. Check-in took some time because my booking was not on the hotel's system.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Nicole

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Luke

Stayed 2 nights in Oct 2024

10/10 Excellent

Kerrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay Room overlooked castle
Stayed 1 night in Nov 2024

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property centred in the heart of Windsor and accessible transport options on the doorstep. Unfortunately the whole building was surrounded by scaffolding, not sure what work was going on. The staff polite and courteous. Only downside cold water shower😢
Stayed 1 night in Nov 2024

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Windsor Castle, professional staff.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Perfect location visiting Winsor Castle, shops and restaurants. The hotel has charming style and décor with a kindly staff.
Stayed 2 nights in Nov 2024

8/10 Good

Victor

Liked: Amenities
The Hotel is a little dated but it is very well located and all of the staff are extremely helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Georgina

Stayed 1 night in Nov 2024

4/10 Poor

Eva

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were lovely but it could have been cleaner and the room was very dark/basic/ window wouldn’t shut and view was out onto a brick wall.
Stayed 1 night in Nov 2024

8/10 Good

Alex

Stayed 1 night in Nov 2024

8/10 Good

Chris

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

KIN

Traveled with partner
Liked: Cleanliness, staff & service
Property was right across from Windsor Castle which was great. Facia was being renovated so there was scaffolding in front, but it did not affect our view. There were some minor issues on check in, the shower head was a little awkwardly positioned, and they did not have a do not disturb sign for the handle. We asked for our room to not be cleaned, but it was cleaned.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

2/10 Terrible

thomas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is bad would advise no one to book here. Unclean , bad customer service , shocking and hotels.com are no better
Stayed 1 night in Nov 2024

6/10 Okay

Ronald, Sale

Disliked: Staff & service, property conditions & facilities
Property is going through major maintenance with scaffolding interrupting our views of Windsor Castle - this was the main reason for us selecting the hotel. Disappointing not to be told in advance. We were not giving the right room as we had booked and was at the back of the hotel, but this was quickly changed. Breakfast was not prepared and there was confusion as to the start time.
Stayed 1 night in Nov 2024