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Macdonald Windsor Hotel

4.0 star property

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Photo gallery for Macdonald Windsor Hotel

View from room
Classic Double Room | View from room
Lobby
Front of property
Breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
23 High Street, Windsor, England, SL4 1LH
  • Windsor Castle
    ‪7 min walk‬
  • LEGOLAND® Windsor
    ‪5 min drive‬
  • Windsor Racecourse
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Deluxe Suite)

  • 177.9 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Super Deluxe Suite)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed (Super Deluxe Suite)

  • 177.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Double Bed (Deluxe Double)

  • 177.9 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Double Bed (Standard Double)

  • 177.9 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed (Super Deluxe Double)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed (Super Deluxe Double)

  • 177.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Standard Twin)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds (Standard Twin)

  • 177.9 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Macdonald Windsor Hotel

4-star hotel in Windsor City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
Macdonald Windsor Hotel offers 120 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Windsor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 4026 square feet (374 square meters) include a conference center. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Concierge services and wedding services can be provided. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Macdonald Windsor Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Scottish Steak Club - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Malay, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Valet parking on site (GBP 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Scottish Steak Club

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,026 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Valet parking fee: GBP 40 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Macdonald Windsor
Macdonald Hotel Windsor
Macdonald Windsor
Macdonald Windsor Hotel
Windsor Hotel Macdonald
Windsor Macdonald
Windsor Macdonald Hotel
Macdonald Windsor Hotel Hotel
Macdonald Windsor Hotel Windsor
Macdonald Windsor Hotel Hotel Windsor

Macdonald Windsor Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Drew, Camp Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an appealing ambience complemented by the friendly staff. Its location makes it easily accessible to transport.
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Windsor
Always the best and most convenient place to stay in Windsor - right by the castle.
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean hotel, room spacious.
Stayed 1 night in Dec 2024

8/10 Good

Julian

Liked: Cleanliness, property conditions & facilities, room comfort
Well placed for a visit to the Castle.
Couldn’t be bothered to find out if the room was ready 10mins before check in. Breakfast great with lovely staff. Very clean and comfortable if a little hot.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The front street access was poor. No one to help with luggage. The table along the corridor was not cleared of tea cups and plates from 6pm to 12pm. Barman looked fed up. Wedding party taking over the hotel rather than in separate events rooms.
Stayed 1 night in Dec 2024

6/10 Okay

kamla

Stayed 1 night in Nov 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ian

Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Fantastic stay
Stayed 2 nights in Dec 2024

10/10 Excellent

LOUISA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Windsor. Fantastic room. Lovely staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Extremely helpful staff, would definitely recommend to friends and family well done
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Windsor
Stayed 1 night in Oct 2024

8/10 Good

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather dismayed to see a member of staff sleeping on one of the sofas opposite the reception desk when we were going into breakfast this morning. Not very professional
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice size rooms, quiet, nespresso machine. Lovely lobby area
Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and modern. Excellent location within walking distance to all of the local attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, room comfort
Just pretty average, emailed about parking, no response. Aircon very hot/loud. Just a premier inn with added cost.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is across the street from Windsor Castle and adjacent to a nice shopping area with restaurants and the train station. Hotel is elegant and beautiful. My room was large and luxurious. Will definitely return!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Windsor Experience
Excellent room & Service all the staff attentive and courteous Only downside was the bed was not quite as comfortable as usually found in higher end hotels
Stayed 3 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was perfect. Silvia at the front desk was more than accomodating. Helped with our room, stored our bags after checking out until our flight. Even helped with our Uber pickup location. Wonderful hotel to stay in Windsor. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

jayne

Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a great location, and the room is well appointed.
Stayed 1 night in Nov 2024