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Sheraton Jiangyin Hotel

5.0 star property

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Photo gallery for Sheraton Jiangyin Hotel

Minibar, in-room safe, desk, laptop workspace
Garden view
Lobby
Garden view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
333 Binjiang Zhong Road, Jiangyin, Wuxi, Jiangsu, 214400
  • Jiangyin Sports Center
    ‪18 min walk‬
  • Jiangyin Jural Park
    ‪20 min walk‬
  • JiangYin Yangtze International Country Club
    ‪4 min drive‬
  • Rugao (RUG)
    ‪79 min drive‬

Room options

View all photos for Grand Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 Bedroom

  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Club Twin Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed

  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 Bedroom

  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Jiangyin

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (13)
The price is $49
per night
$58 total
includes taxes & fees
Feb 19 - Feb 20
Courtyard by Marriott Jiangyin

About this property

Sheraton Jiangyin Hotel

5-star Wuxi hotel with coffee shop/cafe
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Jiangyin Hotel offers 298 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 40-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
In addition to a full-service spa, Sheraton Jiangyin Hotel features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers a children's pool, a sauna, and a library. Complimentary self parking is available on site, along with a car charging station.

Sheraton Jiangyin Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Yue Chinese Restaurant - This restaurant specializes in Fusion cuisine and serves lunch and dinner.
FeastSignatureRestaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MiyabiJapaneseRestaurant - This restaurant specializes in Japanese cuisine and serves dinner only.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 147 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FeastSignatureRestaurant
  • MiyabiJapaneseRestaurant
  • Yue Chinese Restaurant

Things to do

  • 24-hour health club
  • Bicycles
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Mini golf
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Grab bar in bathtub
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (30 inches high)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 318.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 147 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 318.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jiangyin Hotel
Jiangyin Sheraton
Jiangyin Sheraton Hotel
Sheraton Hotel Jiangyin
Sheraton Jiangyin
Sheraton Jiangyin Hotel
Sheraton Jiangyin Hotel Wuxi
Sheraton Jiangyin Hotel Hotel
Sheraton Jiangyin Hotel Hotel Wuxi

Sheraton Jiangyin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 54 reviews
Rating 8 - Good. 22 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Junkyu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Sin Tung

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Burzis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Good value for money
Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Beautiful hotel but the wifi connection was poor in the room. Had to come downstairs to make calls
Stayed 1 night in Jun 2019

10/10 Excellent

Kasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review Jiangyin Sheraton
Hospitality was very good and I enjoyed the stay
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast service staff needs training
At check in, I had to pay extra RMB300/night x 3 nights for Sheraton club level as my request for two beds at time of reservations had failed to get through. Breakfast service staff needs training; and ban from using mobile phones in order to concentrate on serving the guests. My request for a coffee spoon came back negative. Two different staff went around and came back after a long time with no spoon .... but when I asked the manager, she was able to locate it instantly! We were seated by the inside hall with a few other guests at around 8 am ... all the waiters/waitresses were hiding in a far corner chatting and playing with their mobile phones! They had failed to pay attention to the guests who was trying to seek their assistance ... to set tables with missing implements, remove used plates, refill coffee tea etc. Did not expect this from a 5 star hotel restaurant.
Stayed 3 nights in Sep 2018

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice visit
They were very nice, Breakfast was the normal, but the night I stayed they had a Oktoberfest Celebration in the main hall it was a great time
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in a nice location.
Nice enough hotel. Decent rooms. Smaller than others I have stayed at in China, but at par with most hotels across the world. Very nice buffet breakfast, though that was extra charge. My room didn't have a view, but maybe other rooms did. There is a nice public park with a lake nearby. Good for a morning run.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best 5 star
One of the best 5 star hotels within 500kms including Shanghai. Felt at home the care and service were delivered with unique personal touch. Will stay again absolutely !

10/10 Excellent

jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
I love the staff, the service and the amenities at Sheraton Jiangyin. The hotel offers everything you need during your business trip, the food is amazing and the staff greet me by name and remember me from previous stays every time i visit. strongly recommend!
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Jiangyin
Great stay
Stayed 10 nights in Oct 2017

4/10 Poor

kate

Disliked: Staff & service, property conditions & facilities
old and out of date
one night business stay. hotel old and tired. service awful...food even worse..order from the menu and get something not even on tje menu...order dinner later anf find salmon not cooked. raw . had to argue with staff just to get a spoon to eat my icecream they wanted me to use a plastic spatula....5 star hotel i dont think so.. i also dislike staff saying yes to everything knowing they do not actually understand at all...its so frustrating...just tell me and i will talk slower or choose a different way to say. the swimming pool you have to wear a swimming cap. i stayed 4 nights in shanghai in a 5 star hotel and used the pool every morning WITHOUT a swi.ming cap. if the pool is kept clean properly and correct chemicsls used thete is absolutely no readon for this..another reason never to go back there. i booked and paid extra for garden view but got view of concrete roof only...the reception did offer to move me Fter i mmetioned...buy why would this be necessary? read the booking and provide what the client is paying for. i was too tired so didnt move but there is no excuse for giving an inferior room. it certainly wasnt because the hotel was full. crazy ss they have lost regular bookings from my company as i was the first to visit. will advise all to book a hotel in wuxi and travel
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Business
I would assume most people go to this area for business, as there is nothing much else around. Though English will always be a weakness, the staff were more than willing to help, even intervening when negotiating with a taxi driver. Facilities wise the hotel has everything one might need and the gym is very well equipped.

8/10 Good

Leung Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great to stay for a business trip plus leusure ，the breakfast was so many choice and check in also fast

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Jewel in a desert
We have just stayed 2 nights in this hotel. We can say this hotel is excellent in the middle of very poor Jiangyin Viillage. We strongly recommend it.

6/10 Okay

Verified traveler

Disliked: Staff & service

8/10 Good

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Will stay there again.

10/10 Excellent

Monica, Fl, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Clean and quiet, nice hotel for a small Chinese city

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SANGMO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
적극추천
청결하고 침대가 좋습니다 업그레이드 해 주어 편안히 지내다갑니다 적극적 추천합니다
Stayed 1 night in Sep 2024

10/10 Excellent

taksoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식뿐만아니라 석식도 즐길수있는 중.일.서양식 레스토랑이 있습니다. 주변환경은 공사로 인해 시끄럽고 차가 없으면 이동하기가 쉽지않습니다. 택시로 15분거리에 다운타운이 있어 쇼핑하기 좋습니다.
Stayed 9 nights in Apr 2024

10/10 Excellent

Seok Young

Stayed 5 nights in Apr 2024

10/10 Excellent

TAECHUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024