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Colombe Hotel Boutique

4.0 star property

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Outdoor pool
Breakfast, lunch, dinner served; international cuisine, pool views
Suite, Balcony | Premium bedding, down comforters, pillowtop beds, minibar
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Vista Hermosa 16, Frente al estadio Xalapeno, Xalapa, VER, 91090
  • Xalapeno Stadium
    ‪3 min walk‬
  • Los Berros Park
    ‪4 min walk‬
  • Paseo de los Lagos Park
    ‪10 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪29 min drive‬

Room options

View all photos for Suite, Balcony

Suite, Balcony | Premium bedding, down comforters, pillowtop beds, minibar

Suite, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool View

Junior Suite Pool View | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Premium bedding, down comforters, pillowtop beds, minibar

Grand Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Terrace

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

Junior Suite Pool View | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Pool View

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Premium bedding, down comforters, pillowtop beds, minibar

Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Reception

HB Xalapa

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (421)
The price is $63
per night
$75 total
includes taxes & fees
Mar 3 - Mar 4
HB Xalapa

About this property

Colombe Hotel Boutique

4-star Xalapa hotel walkable to Los Berros Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and a meeting room.
Colombe Hotel Boutique offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. 32-inch plasma televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This Xalapa hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Colombe Hotel Boutique is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10 AM.
PECCATO - Overlooking the pool and garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • PECCATO

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2500 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Colombe Boutique
Colombe Boutique Xalapa
Colombe Hotel Boutique
Colombe Hotel Boutique Xalapa
Hotel Boutique Colombe
Hotel Colombe Boutique
Colombe Hotel Boutique Hotel
Colombe Hotel Boutique Xalapa
Colombe Hotel Boutique Hotel Xalapa

Colombe Hotel Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 258 reviews
Rating 8 - Good. 74 out of 258 reviews
Rating 6 - Okay. 30 out of 258 reviews
Rating 4 - Poor. 8 out of 258 reviews
Rating 2 - Terrible. 10 out of 258 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! The restaurant had amazing food, the service was great and everyone was friendly. I had a room close to the stadium/main street above the pool with a patio overlooking all the action. The street noise was loud. I acquired ear plugs and had no issues. I would definitely stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Juan Pablo

Liked: Staff & service
Cama cómoda y gran servicio por parte del staff del restaurante
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel while visiting for our parents' 50th wedding anniversary, and chose it due to the location. We could not have been more pleased. The property was clean, the room was comfortable, the bed was great, the staff (reception, restaurant, bar, housekeeping, everyone) was great. We even loved the kitty who is a mainstay at the property. Good value for the money. Would stay again - only wish it were warm enough to use the pool which looked very inviting. Thanks for a great stay!
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, unique setting for this boutique. The housekeeper, and workers are wonderful. I was not very happy with the receptionist at the front desk, she seemed aloof and unapproachable. We asked for two additional pillows and were told they did not have extra pillows (by the person at the front desk). It seemed like we were bothering.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco

Stayed 6 nights in Mar 2024

10/10 Excellent

JOSE F

Stayed 1 night in Feb 2024

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed at Colombe Hotel for almost a month and we enjoyed our stay very much. The staff were exceptional and friendly, the food was delicious and at a decent price (with free fresh breakfast everyday until 10AM!), and we had a nice room with a comfortable bed. For those who love to swim, there is also a nice pool area with seating and shared space available as well. Overall, we loved our stay at Colombe Hotel and we will definitely be coming back!
Stayed 19 nights in Jan 2024

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Jimmie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to say thank you to the staff and owner they all had a welcome home attitude. The view of Xalapa was outstanding.
Stayed 1 night in Jun 2023

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Feb 2023

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the hotel in general is unique. The food was fresh and tasty. Staff at the reception counter was very attentive
Stayed 2 nights in Jun 2022

4/10 Poor

Jahanara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 60s70s art decor building which would’ve been great during its time, however it is now tired and rundown. The most disappointing aspect was that it was filthy which should’ve been easily rectified but no one seemed to care. The room was dirty, hotel was dirty. I asked for it to be cleaned again and the housekeeper just ran a dry cloth round the room. The inside of the fridge was black with dirt, I ran a tissue through it and it was black. I got a wet tissue and wiped the top of the drawers, the tissue was brown with dirt. Lady at reception just went ‘oh it’s the wind’ - what, inside the fridge? The plastic coffee maker was filthy- I had to clean the dirt around the button, didn’t even bother looking inside. I cleaned the fridge in the end. Curtain was also mouldy and the room had a slight musty smell. We stayed in one of the terrace rooms downstairs. The external areas looked like they hadn’t been swept or tidied for years, wouldn’t recommend the pool, it was murky and dirty and so was the surrounding area - most likely a health hazard. The air con packed up whilst we were there and the safe never worked! There are a lot of stairs at the hotel aswell. There is not much in xalapa in itself and is also not as clean as the rest of Mexico. I am not sure why or how this hotel got such a good rating in the past. I touched the tiles in the bathroom and it was just dust. Shower power was pathetic too. Bed linen on top looked unwashed and the bin had rubbish in it.
Stayed 2 nights in May 2022

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
I have booked to subcontractors and they absolutely loved it. Thanks
Stayed 6 nights in Mar 2022

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Like the location and easy access however property needs upkeep Bathrooms aging heating not working
Stayed 1 night in Feb 2022

2/10 Terrible

Randy

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
I liked the hotel. It’s smaller then the pictures look like. The first room they gave us was literally underneath the restaurant, so you can hear everything. We asked to change rooms and the gave us a room which was much quieter. I think the price should be much cheaper then the rates the charge in my opinion. Overall it is a nice hotel but I will not stay there again.
Stayed 1 night in Feb 2021

4/10 Poor

RogerandGaby, San Diego

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The property is centrally located and gorgeous. The Administration is poor. You can expect good treatment from staff but not from the Administrator. We had a noise problem with the room we were staying. The Administrator made me regurgitate the entire problem that was already conveyed to her by hotel staff. She did not once apoligize for the inconvenience we had. She played games when it came to giving us a room transfer.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great food, good location. Rooms are ok.
Stayed 3 nights in May 2019

8/10 Good

G, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff couldn't been better, they were very polite and pront on their service. Is a beautiful hotel, just the room itself needed some retouching. If I were to point something else is the lack of menu in the room and the lack of mentioning ingridients in the food that people might not eat (pork). I had to say this so they can improve in those little things to keep this boutique hotel a place to keep coming back when visiting Xalapa.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2018

10/10 Excellent

Chih Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit, refreshing boutique hotel in Xalapa.
A small boutique hotel that has everything you need. Will definitely come back to this petit tropical atmosphere hotel.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, welcoming and great staff and location...
Stayed 4 nights in Oct 2017