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JW Marriott Hotel Xi'an

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Xi'an

Reception
Down comforters, minibar, in-room safe, individually decorated
Exterior
Indoor pool
Exterior detail

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Spa
  • Pool
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
No.168 Feng Cheng 8th Road, Xi'an, Shaanxi, 710018
  • Xi'an City Walls
    9 min drive
  • Great Mosque of Xi'an
    12 min drive
  • Xi'an Bell Tower and Drum Tower
    12 min drive
  • Xi'an (XIY-Xianyang Intl.)
    28 min drive

Room options

View all photos for Executive Room, 1 Double Bed, City View

Down comforters, minibar, in-room safe, individually decorated

Executive Room, 1 Double Bed, City View

  • 495 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | Down comforters, minibar, in-room safe, individually decorated

Panoramic Room, 1 King Bed

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Down comforters, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Down comforters, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Down comforters, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed, Non Smoking, City View

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Down comforters, minibar, in-room safe, individually decorated

Premium Room, 2 Double Beds

  • 495 sq ft
  • Sleeps 2
  • 2 Double Beds

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includes taxes & fees
Dec 12 - Dec 13
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About this property

JW Marriott Hotel Xi'an

5-star Xi'an hotel, connected to a rail/subway station in Weiyang
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and massage/treatment rooms. Housekeeping is available on request.
JW Marriott Hotel Xi'an offers 333 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Xi'an hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. In addition to a full-service spa, JW Marriott Hotel Xi'an features an indoor pool and a 24-hour fitness center. This Art Deco hotel also offers a garden, concierge services, and dry cleaning/laundry services. A total renovation of this property was completed in April 2023.

JW Marriott Hotel Xi'an is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
JW Marriott Hotel Xi'an has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 198 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 38 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 11 2024 to November 15 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jw Marriott Hotel Xi'An Hotel
Jw Marriott Hotel Xi'An Xi'an
Jw Marriott Hotel Xi'An Hotel Xi'an

JW Marriott Hotel Xi'an Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews" "
Rating 8 - Good. 3 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all wsys
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great rooms and really helpful concierge and bell boy! Mike helped with tickets to attraction and Bobi was really attentive towards elderly! 😊
Stayed 4 nights in Jul 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around
Stayed 2 nights in Jun 2024

10/10 Excellent

Fuxing, Bothell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very friendly staff. Nothing to complain.
Stayed 4 nights in Jun 2024

8/10 Good

Tsz Lun

Stayed 3 nights in Apr 2024

10/10 Excellent

Ma Kar

Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Had truly memorable 7-night stay at the JW Marriott Xi’an. This new property is beautiful, and it clearly befits the JW Brand. Its location is also very good. There is a big mall next door, and the metro is a 5-minute walk that can conveniently take you anywhere in the city. The staff here are truly exceptional. Every staff member that I have met and has been very friendly and helpful. I will just mention a few examples: 1. Eddie from the front desk always went beyond his duty to help me navigate to certain locations by writing instructions so that don’t get lost. 2. Jenny from the JW Kitchen . Very morning made me feel welcome and no request during breakfast was too hard. 3. Lilly, Demi. And Nana from the executive lounge . All 3 ladies willing to go beyond their duty To help and show genuine interest in how your day has been I nearly forgot to mention that the the food provided in the lounge during happy hour is excellent. It's a buffet dinner. I can highly recommend JW Marriott Xi’an due to its wonderful staff and the other mentioned reasons
Stayed 6 nights in Dec 2023

10/10 Excellent

Wai Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Tania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and dinner. Many options, beautiful presentation and great service. My room was amazing. The spa was very good as well. I had a massage and facial and the staff was very attentive and professional Overall, excellent staff at this hotel. Unfortunately, I worked overnight and the internet was horrible. I ended up using my hot spot from the US. This appears to be a problem with all the hotels I have stayed through out my trip in China, very slow or no internet. I picked this hotel because it is located 10 minutes away from the high speed train station.
Stayed 1 night in Sep 2023

8/10 Good

YOUNGLAE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

KEE HYUCK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
Stayed 4 nights in Apr 2024

10/10 Excellent

HONGJUAN

Stayed 4 nights in Mar 2024

10/10 Excellent

Heemyeong, singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 직원들이 모두 친절해서 좋았습니다.
Stayed 2 nights in Mar 2024

10/10 Excellent

YING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

seong jin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적인 시설 컨디션과 서비스가 매우 만족스러웠습니다. 특히 컨시어지에 요청한 택배서비스와 조식이 훌륭했습니다.
Stayed 1 night in Jan 2024

10/10 Excellent

SATOSHI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, new hotel with great service. Would like to stay again in the future.
Stayed 4 nights in Nov 2023