DoubleTree by Hilton York

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton York

Exterior
Property grounds
Exterior
Courtyard
Cafe

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pet friendly

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York St. John University
    4 min walk
  • The Keystones
    1 min walk
  • York Station
    15 min walk
  • Leeds (LBA-Leeds Bradford)
    57 min drive

Room options

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed

Room, 1 Double Bed (Cosy Room)

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

DoubleTree by Hilton York

4-star hotel in The Groves
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 4 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

DoubleTree by Hilton York has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.
Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 388 out of 1006 reviews" "
Rating 8 - Good. 307 out of 1006 reviews" "
Rating 6 - Okay. 170 out of 1006 reviews" "
Rating 4 - Poor. 97 out of 1006 reviews" "
Rating 2 - Terrible. 44 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position of hotel was great ; quiet but convenient for walking to shops , theatre & restaurants .
Stayed 1 night in Oct 2024

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner came back to the hotel after been around the city during the day. We came back to freshen up and get ready for the night time but when attempting to get a shower, we weren’t able too as there wasn’t any hot water. We tried to ring down to reception but no one answered the phone. When telling the reception just before we left the hotel, all they said was they would let the manager know.
Stayed 1 night in Oct 2024

10/10 Excellent

Gulshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely location, clean and friendly staff. The 24 hour gym was an added bonus
Stayed 1 night in Oct 2024

2/10 Terrible

Sindi

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was ice cold upon arrival. We tried to turn on the radiator and that wasn't working. We called reception and they provided us with two portable heaters, as much as I appreciate the prompt alternative, it still took way too long to actually heat the room up.  We wanted to have a hot shower as well as to warm ourselves up to which we discovered we didn't have any at all. Both the water from the tap and the shower was barely even lukewarm.  We was absolutely freezing and about to head out to even colder weather.  We reported this to reception to which they told us they would send someone to our room to have a look, noone showed up. We had rang reception once again and nobody answered the phone.  We had to physically go to reception, baring in mind it was night time at this point and ask for an update to which the receptionist wasn't aware that nobody had come to our room.  I asked them whether or not it would be fixed by at least the time we came back from our night out, they wasn't sure and told us if it wasn't then they would provide us with a different room that isn't what we even paid for. We had a two double bed rooms and we was alternatively offered two separate rooms and would have to be split up. Completely unacceptable. The fact that we had no hot water and no central heating all day is absolutely pathetic, and when it did finally get fixed it was towards the end of the night.  The pillows were absolutely awful, didnt sleep well at all. Very disappointed
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Stayed 1 night in Sep 2024

6/10 Okay

Hasan

Traveled with family and small children
Disliked: Property conditions & facilities
Need updating and tlc
Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Close to shopping and tourist areas
Stayed 2 nights in Sep 2024

8/10 Good

David, Sparks

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

2/10 Terrible

Cassandra

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Amenities
Always a great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

6/10 Okay

Sandra

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Shabby room
Check in was ok , We changed rooms as the first room we were given had a foul smell , The second room was in the annex. The room was very shabby needed a full refurbishment
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Cathy

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The room was very nice and being located just outside the city wall was very convenient for exploring Old York
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, room comfort
M&H Trip to York
The staff was very helpful!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Really great stay stunning hotel beautiful room, delicious food amazing location
Stayed 1 night in Aug 2024

6/10 Okay

David, Hounslow West

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities
Very nice, friendly staff, great location
Stayed 2 nights in Jul 2024

8/10 Good

Hiren

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a double family room in an annexe to the main building. Room was spacious and clean. Huge bathroom. Convenient location. Good selection for breakfast.
Stayed 2 nights in Aug 2024