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Elmbank York, Tapestry Collection by Hilton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elmbank York, Tapestry Collection by Hilton

Lobby
Junior Suite, 1 King Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace
Reception
Exterior
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
The Mount, York, England, YO24 1GE
  • Micklegate Bar
    9 min walk
  • York Racecourse
    12 min walk
  • York Grand Opera House
    18 min walk
  • Harrogate (HRT-RAF Linton-on-Ouse)
    32 min drive

Room options

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room (Cy)

Comfort Room (Cy) | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room (Cy)

  • 195 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Lodge)

Junior Suite, 1 King Bed (Lodge) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Lodge)

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (George Walton)

  • 140 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (George Walton)

Junior Suite, 1 King Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (George Walton)

  • 231 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (George Walton)

  • 149 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Lodge)

Classic Room, 1 Queen Bed (Lodge) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (Lodge)

  • 116 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Courtyard)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Courtyard)

  • 159 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (George Walton)

Classic Room, 1 Queen Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (George Walton)

  • 116 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed (George Walton)

Classic Room, 1 Double Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (George Walton)

  • 116 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds (Knavesmire Attic)

Family Suite, Multiple Beds (Knavesmire Attic) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds (Knavesmire Attic)

  • 581 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

The Milner York formerly the Principal York

Pool
Hot Tub
Pet friendly
Free WiFi
4.2 out of 5, Very Good, (1180)
The price is $211
per night
$254 total
includes taxes & fees
Dec 9 - Dec 10
The Milner York formerly the Principal York

About this property

Elmbank York, Tapestry Collection by Hilton

4-star hotel in South Bank
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. Change of towels is available on request.
Elmbank York, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Art Deco hotel also offers a fitness center, a terrace, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. Guests can use the indoor pool at a partner property. A total renovation of this property was completed in May 2024.

Elmbank York, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Leetham's Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Peacock Bar - Onsite cocktail bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 18 per day)
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Leetham's Restaurant
  • Peacock Bar

Things to do

  • Books
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1862
  • Communal living room
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17 per person
  • Uncovered self parking fee: GBP 10 per day
  • Nearby parking fee: GBP 18 per day (328 ft away)
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elmbank
Elmbank Hotel
Elmbank Hotel York
Elmbank York
Elmbank Hotel Lodge
Elmbank York, Tapestry Collection by Hilton York
Elmbank York, Tapestry Collection by Hilton Hotel
Elmbank Hotel Lodge – part of The Cairn Collection
Elmbank York, Tapestry Collection by Hilton Hotel York

Elmbank York, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1003 reviews" "
Rating 8 - Good. 239 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived prior to 3pm. Waiting until gone 3pm for room access (website says from 3pm) room was ready at 3.20pm ( we had driven for 4 hours to hotel) I wasn’t happy, just wanted a shower more than anything, let’s not forgot, at the time of booking the room was £250 per night!! We waited in the bar until given the key. I was I informed we had been given an upgrade, and yes this did help, my fiancé was very happy 😊. Parking is not the best! 6 spaces directly opposite the hotel, over the road. The rest (approximately 10 spaces) are along the side of the hotel. Alternatively there is a school up the road, but it’s expensive! £18 for 24 hours!!!
Stayed 1 night in Aug 2024

6/10 Okay

Wayne

Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, just a 20 minute walk into york centre or plenty of public transport just outside the hotel. Comfortable beds & nice rooms. Breakfast is good
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York.
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had a lovely one night stay. The bedroom was beautifully decorated. We had a queen size bed which was very comfortable. The bathroom was stunning and a great size With a power shower and illuminated magnifying mirror. The location of the hotel is very convenient only a 15 minute walk to the centre of York. The only negative would be there was no parking available at the hotel as there was very limited spaces which were already taken. We did park on the school car park which was very close by for an additional £20.
Beautiful bathroom
York minister
Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a beautiful room which was fab, only downside was no draws etc to put clothes only 1 wardrobe and we was there for 3 nights
Stayed 3 nights in Aug 2024

6/10 Okay

Tushar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The decor was definitely unique and had it's own character. Rooms are smaller than they appear. Corridors are narrow and the whole hotel is very dimly lit. Stairs are very creaky. Air conditioning was temperamental. Stunning bathroom (albeit small) with good water pressure for shower. High quality toiletries supplied. The shower head holder was not properly fixed to the wall so could have fallen off at any time. The cupboard in the room was poorly positioned and so one half of the cupboard could not even be opened properly (the door would hit the curtain pelmet after less than 30 degrees opening. Another cabinet door was poorly screwed in and so was loose. Overall not the quality you'd expect from a Hilton. Seems as though it's a hotel that has been forgotten about. Could really do with some attention to all the little things that make or break your stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old mansion imaginatively decorated. A true boutique hotel.
Stayed 1 night in Aug 2024

8/10 Good

J M

Stayed 1 night in Aug 2024

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - great customer service , food very good - olivia is a lovely host and great at her job
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and impressed with quality of hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, comfortable room.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
What a beautiful hotel with fabulous decor and planting. Our room was spacious and very comfortable - the only slight negative was that the air con didn’t work. We were very pleased to find an in-room fridge and complimentary bottled water on a hot day. The staff provided exemplary service with a smile. Would absolutely stay again and recommend to others.
Stayed 1 night in Aug 2024

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Really clean and well designed. We were very pleased with our room, bed was the most comfortable I’ve slept in! Shower lovely - hot and powerful. Only issue was a noisy family who were staying in the room above us, kept us awake at night and woke us very early in the morning. Due to wooden flooring and children running on the floors it impacted the quality of our sleep which was very disappointing. Parking wasn’t an issue as plenty of space. We had an evening meal in the restaurant which was delicious but the service was not particularly friendly or welcoming sadly. We would have expected a higher calibre of friendly staff for such a lovely hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 202
Overall our stay was fantastic, friendly staff and so helpful. Would book again. Even though one or two down points. A funny smell in the stairwell carpet in the corridor looks a bit worn, and little bits in the room not cleaned properly ( hair pins on the floor and used toilet roll behind the door) but apart from that it was a great stay.
Stayed 1 night in Aug 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly service. Beautiful hotel and we both found very clean, traditional for an aged english building. We were able to park the car at the venue 3 hours early for no extra charge which allowed us to make the most of our time. Breakfast was very good, and there was an option to sit outside which was ideal as we got lucky with the weather. Bar is open till 1am also.
Stayed 1 night in Jul 2024

10/10 Excellent

Vivek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel - the people who work here are all awesome, our room was wonderful and York has got to be the best kept secret in England. Most highly recommend this hotel for any leisure traveler.
Stayed 2 nights in Jul 2024

10/10 Excellent

Romeo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staff was amazing and the room was big an showers was well cleaned
Stayed 1 night in Jul 2024

6/10 Okay

Maithili

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Mediocre experience
This hotel room was big , spacious and clean BUT there was no elevator, it was on third floor and no help offered to carry luggage. I have sciatica issues so it was difficult. Also after the room was cleaned the bath tissue was not replenished which we had to request! No microwave in the room
Stayed 2 nights in Jul 2024

6/10 Okay

louise

Traveled with partner
Liked: Cleanliness, staff & service
Very small room
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024