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Chimelong Hengqin Bay Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chimelong Hengqin Bay Hotel

Pool
Blackout drapes, free WiFi, bed sheets
Food court
Exterior
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Fuxiang Bay, Hengqin New District, Zhuhai, Guangdong, 519031
  • Chimelong Ocean Kingdom
    7 min walk
  • Lionsgate Entertainment World
    10 min drive
  • University of Macau
    15 min drive
  • Macau (MFM-Macau Intl.)
    42 min drive

Room options

View all photos for Executive Twin Room

Blackout drapes, free WiFi, bed sheets

Executive Twin Room

  • 484 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Leisure Suite

Leisure Suite | Blackout drapes, free WiFi, bed sheets

Leisure Suite

  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Parkview Twin Room

Blackout drapes, free WiFi, bed sheets

Deluxe Parkview Twin Room

  • 484 sq ft
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

Club Parkview Double Room

  • 484 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Leisure Seaview Double Room

Leisure Seaview Double Room | Blackout drapes, free WiFi, bed sheets

Leisure Seaview Double Room

  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Leisure Seaview Twin Room

Blackout drapes, free WiFi, bed sheets

Leisure Seaview Twin Room

  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

Club Parkview Twin Room

  • 484 sq ft
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room | Blackout drapes, free WiFi, bed sheets

Family Room

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Parkview Double Room

Deluxe Parkview Double Room | Blackout drapes, free WiFi, bed sheets

Deluxe Parkview Double Room

  • 484 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | Blackout drapes, free WiFi, bed sheets

Executive Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hyatt Regency Hengqin

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (150)
Hyatt Regency Hengqin

About this property

Chimelong Hengqin Bay Hotel

5-star hotel in Hengqin
This hotel features a full-service spa, a health club, and 24-hour room service. WiFi in public areas is free. Additionally, a business center and conference space are onsite.
Chimelong Hengqin Bay Hotel offers 1888 air-conditioned accommodations with bathrobes and slippers. LED televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. This Zhuhai hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Chimelong Hengqin Bay Hotel features a full-service spa and a health club. Public areas are equipped with complimentary wired and wireless Internet access. This 5-star property offers access to a business center and 26 meeting rooms.

Chimelong Hengqin Bay Hotel has designated areas for smoking.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Airport shuttle on request

Things to do

  • Full-service spa
  • Health club

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 26 meeting rooms
  • Business center
  • Conference space

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • 24-hour room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chimelong Hengqin Bay
Chimelong Hengqin Bay Hotel
Chimelong Hengqin Bay Hotel Zhuhai
Chimelong Hengqin Bay Zhuhai
Chimelong Hengqin Hotel
Hengqin Bay
Hengqin Bay Hotel
Hengqin Chimelong
Hengqin Hotel
Hotel Chimelong
Chimelong Hengqin Hotel Zhuhai
Chimelong Hengqin Bay Hotel Hotel
Chimelong Hengqin Bay Hotel Zhuhai
Chimelong Hengqin Bay Hotel Hotel Zhuhai

Chimelong Hengqin Bay Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 81 reviews" "
Rating 8 - Good. 35 out of 81 reviews" "
Rating 6 - Okay. 9 out of 81 reviews" "
Rating 4 - Poor. 5 out of 81 reviews" "
Rating 2 - Terrible. 3 out of 81 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very decent stay, my two 6 and 4 yrs old enjoy it

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ke Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Zhuhai Chimelong Hengqin Bay Hotel
The room and facilities are good though a bit expensive. The services offered can be better in my opinion

4/10 Poor

Steve

Disliked: Cleanliness, staff & service
Not worth the money spent

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant Hotel
This is a big beautiful hotel. everything is big and highly designed. The lobby is expansive and the staff is very helpful. They are desperately in need of a courtesy shuttle, we came in from Macau and tried to get a taxi and the only ones available were from the taxi mafia. The grounds are immaculate and have many types of flora and fauna to explore, my daughter sought out the flamingos and exotic birds. There is also a great water park on site with indoor play structure and an outdoor artificial beach and wave pool, a lazy river and even a pool that looks onto a dolphin tank so you can feel like you're swimming with dolphins. The rooms were very comfortable and spacious, really nice thematic toiletries with matching boxes that had aquatic cartoon images. We don't like the clear wall between the bed and restroom, need to pull down the thin curtains otherwise no privacy! Very comfortable beds, they also had a universal electric socket so we could plug in our USA powered devices without an adaptor. They provide a shuttle to the nearby ocean kingdom aquarium but it's only about a 10-15 minute walk. My biggest criticism is that the place is too big, it can take a long time to get around. In addition some exits & entrances were closed forcing us to find an alternate route, sometimes involving doubling back the length of the hotel. We had dinner in the adjacent Circus Hotel, which had a nice view of the fireworks show.

10/10 Excellent

Kelvin, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of funs for everyone!!
This hotel is just fantastic. Best for family with children. First night we went to the Circus, which is 5 minutes from the hotel covered walk. Most of the acts are from Western Countries- very entertaining. Spent second day at Chime Long Ocean Kingdom. Must see the 5-D show and the Beluga show. We returned hotel late afternoon, so didn't see everything.

8/10 Good

Mothercrabby, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge hotel with ostentatious finishings
The check-in staff are friendly and welcoming, and appear to be knowledgeable of the hotel. The rooms are huge and the beds are comfortable. Everything feels luxurious and adequate amenities are provided. For dining, the options available are alright. The Fishman Village, in particular, provides good quality local food at reasonable prices. The decor is quite overwhelming, and often borders on the brink of being gaudy and overdone - it gives one the feeling that any and every available space should be decorated, never mind if the themes/colours match or not. Of course, this is quite the novelty for most of the guests, considering the number that were milling around and taking photos.

6/10 Okay

GOH

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Mixed Feelings - Great but at the same time poor
A) Theme - Fantastic The theme of the hotel was great - fairytales and fantasy - you feel like you are in a different world. The design is unique and "sort of" original. B) Hotel Staff Knowledge Level & Service-Orientedness - Very Poor for a hotel of such calibre However, the knowledge of the service staff leaves a lot to be desired. There is so much room for improvement. They don't seemed to have flexibility and don't even have the basic knowledge of providing essential information to customers. For instance, when I asked the ticket office staff which drop-off point is nearer to the Macau international Airport, she has no clue. And this is the lady who is selling me the hotel shuttle bus ticket to enter Macau! Another example is when I wanted to pay my restaurant bill using foreign credit card for my 2nd meal at the same restaurant in the hotel. I made the 1st meal payment using a foreign credit card and was successful doing it. The staff asked me whether I can pay in cash, when I asked to pay with a foreign credit card - obviously I don't have enough local currency. Later I found out that it was the staff who doesn't know how to operate a foreign credit card machine. Then get trained and learn how to use one! C) Environment - Excellent in the hotel but poor out of the hotel - The design, theme was fantastic, but you are practically in the middle of nowhere and the location was super far from the city centre.

6/10 Okay

yanti, indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
great interior hotel with bad attitude staff
Hotel n room is great. Food quality below standard n overpriced. Staff attitude is bad, rude, not polite, ....

10/10 Excellent

Rui, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
Good stay and friendly treatment. Worth to repeat

8/10 Good

RUI, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and pleasant stay at Chimelong Hengqin
Nice stay, room enough spacious and confortable with all that I was requiring. Staff friendly and trying to be helpful using reasonable English. Room was quiet maybe because of upper floor - 13th Floor- and agood place to relax. Naturally with huge number of rooms and mostly families, the lobby and dining áreas are a bit crowded and noisy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious but lacking some basic services
This hotel is very luxurious and modern. Rooms are very comfortable. But its location is not very convenient. It is located far away from everything. A taxi ride to downtown Zhuhai takes about 40 minutes. There is a small convenient store inside the hotel, but it does not offer any snacks. Food is expensive. Breakfast buffet is RMB317.00 (US$55.00). But the worst is the fact that if you have to take a taxi early morning on a weekend, you will not find one easily. We had to catch a flight at 9:00 a.m. on a Sunday. We had to leave for the Zhuhai airport at around 6:00 a.m. There were no taxis available to take us and the concierge service was not helpful. They just kept telling us no taxis were available and were doing nothing to get us one. It was not until we asked for the hotel manager that they started trying to call a taxi service. Luckily a taxi arrived some minutes later to drop off a guest and took us to the airport. I would not recommend this hotel to a business traveler for this reason. It caters more to families with small children because of the aquarium and circus right next to it. Be careful when making your reservation online. They were not honoring the rate we got on hotels.com and had to call several times until someone from the hotels.com reservations desk talked to them and had them accept the original rate.

6/10 Okay

L, Malaysia

Disliked: Cleanliness, room comfort
very expensive
the hotel lost my fully paid reservation when i arrived. because it's a Saturday that my party arrived, there were almost no room. not being able to sort it out immediately, the staff just told me to wait indefinitely. after waiting for a long time, we decided it wiser to have dinner then come back to check on the status. there are little choice for food. and every restaurant is very expensive. we came back from dinner. they found my reservation. but because the hotel was quite full, our 2 rooms were separated quite far apart. for such expensive price, the room is at best a 3.5 star. nonetheless i am grateful at least they are clean.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good management, clean and comfort!
The most grand, comfortable and clean hotel in China I had been!

10/10 Excellent

Joe, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel with big rooms
The hotel is brand new, opened Feb. 2014. My room was spacious, with both bathtub and shower. Beautiful area of different type of swimming pools. Had a dolphin pool too, except contained no dolphins, just giant turtles. According to staff, dolphins will arrive before July 1, 2014. Fitness facility was barely ok, with running and bike machines, but not enough weight machines. Front desk and 50% of staff speak adequate English Nothing is near hotel, so you must eat in hotel's restaurants, which are expensive for China. Breakfast buffet, which was tasty, cost 159 yuan. (6.2 yuan = US$1.) Taxi from Lotus Bridge immigration should cost 18 yuan. Drivers try to get you to pay lots more. Need hotel's Chinese characters for drivers to understand.

10/10 Excellent

MEIXIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店环境好
很明智选择了横琴湾酒店，酒店环境很好，海景房超赞，园景房景观也不错，离横琴大剧院较近，看大马戏很方便。去企鹅酒店也晃了一圈，人多得如火车客运站。房间内部设施普通，连体重秤也没的。

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
去海洋王国方便，酒店里还可以玩水世界
酒店可以免费一次进入水世界，即使冬天，室内部分也很适合小孩子玩。酒店设施齐全，东西都很新。有专门去海洋王国的班车或者坐船去都行

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ka wing

Disliked: Staff & service, property conditions & facilities

8/10 Good

Pui Kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
웅장함 그 자체의 호텔
호텔이 웅장함 그 자체고 객실이 많은 만큼 사람이 많으나 직원들의 친절도는 최고 였다는~ 단 조식 담당직원들은 서비스 교육이 필요할듯~^^; 청결도 좋았어요~ 담에가도이 호텔에 묶을 예정입니다