2001 E PLUMB LN, RENO, NV, US, 89502-3259
LIABILITY COVERAGE-
*
FOR THIRD PARTY CLAIMS, THE RENTERS LIABILITY INSURANCE
WILL APPLY ON A PRIMARY BASIS EXCEPT WHERE OWNER
IS REQUIRED BY LAW TO PROVIDE LIABILITY PROTECTION.
IN THOSE CIRCUMSTANCES WHERE ALAMO IS REQUIRED TO
PROVIDE LIABILITY PROTECTION, SUCH WILL BE PROVIDED UP
TO THE MINIMUM LIMITS REQUIRED BY THE APPLICABLE STATE.
IF RENTER PURCHASES OPTIONAL EXTENDED PROTECTION, THE
RENTER WILL BE PROVIDED WITH LIABILITY PROTECTION UP
TO ONE MILLION DOLLARS SUBJECT TO THE TERMS AND
CONDITIONS OF THE RENTAL AGREEMENT AND THE INSURANCE
POLICY WHICH PROVIDES COVERAGE.
*
EXTENDED PROTECTION-
*
WHERE AVAILABLE-
IF EP IS SELECTED AND PAID FOR, OWNER PROVIDES RENTER
OR AN AAD WITH THIRD PARTY LIABILITY PROTECTION IN AN
AMOUNT EQUAL TO THE MINIMUM FINANCIAL RESPONSIBILITY
LIMITS APPLICABLE TO THE VEHCILE THE PRIMARY
PROTECTION. EP ALSO PROVIDES ADDITIONAL THIRD PARTY
LIABILITY PROTECTION, THROUGH AN EXCESS LIABILITY
POLICY, WITH LIMITS OF THE DIFFERENCE BETWEEN THE
PRIMARY PROTECTION AND A COMBINED SINGLE LIMIT OF
1 MILLION USD PER ACCIDENT FOR BODILY INJURY, DEATH
AND OR PROPERTY DAMAGE TO OTHERS ARISING OUT OF THE USE
OR OPERATION OF THE OWNER RENTAL VEHICLE BY RENTER OR
AN AAD, SUBJECT TO THE TERMS AND CONDITIONS OF THE
POLICY. EP INCLUDES UM/UIM COVERAGE FOR BODILY INJURY
AND PROPERTY DAMAGE IN AN AMOUNT EQUAL TO THE MINIMUM
FINANCIAL RESPONSIBILITY LIMITS APPLICABLE TO THE
THE PRIMARY PROTECTION, AND ADDITIONAL COVERAGEY
THROUGH AN EXCESS LIABILITY POLICY, WITH LIMITS FOR THE
DIFFERENCE BETWEEN THE STATUTORY MINIMUM UNDERLYING
LIMITS AND 100,000 USD PER ACCIDENT FOR RENTALS
COMMENCING IN NEW YORK, UM/UIM LIMITS ARE 100,000 USD
PERSON 300,000 USD PER ACCIDENT, FOR RENTALS COMMENCING
IN HAWAII, THE UM/UIM LIMITS ARE 1,000,000 USD COMBINED
SINGLE LIMIT* OR STATE MANDATED UM UIM LIMIT, WHICHEVER
SINGLE LIMIT* OR STATE MANDATED UM/UIM LIMIT, WHICHEVER
UM UIM COVERAGE TO THE EXTENT PERMITTED BY LAW. EP
INCLUDING UM UIM BENEFITS IS PROVIDED ONLY WHEN RENTER
RENTER OR ANY AAD ARE DRIVING THE VEHICLE. NO CLAIM FOR
UM UIM MAY BE MADE DUE TO THE NEGLIGENCE OF THE DRIVER
OF THE VEHICLE.
EP COVERAGE IS IN EFFECT ONLY WHILE ANOTHER AAD OR
EP COVERAGE IS IN EFFECT ONLY WHILE ANOTHER AAD OR
AND CANADA, COVERAGE DOES NOT APPLY IN MEXICO.
ADDITIONAL POLICY EXTENSIONS INCLUDE
A. BODILY INJURY TO RENTER, ANY AAD, OR TO THE BLOOD
RELATIVES OR FAMILY OF RENTER OR ANY AAD, IF SUCH
RELATIVES OR FAMILY RESIDE IN THE SAME HOUSEHOLD WITH
RENTER OR WITH AAD.
B. PROPERTY DAMAGE TO THE RENTAL VEHICLE.
C. FINES, PENALTIES, EXEMPLARY OR PUNITIVE DAMAGES
D. BODILY INJURY OR PROPERTY DAMAGE EXPECTED OR
INTENDED FROM THE STANDPOINT OF THE INSURED AND E.
ANY OBLIGATION FOR WHICH THE INSURED OR THE INSUREDS
INSURER MAY BE HELD LIABLE UNDER ANY WORKERS
COMPENSATIONS, DISABILITY BENEFITS OR UNEMPLOYMENT
COMPENSATION LAW OR ANY SIMILAR LAW.
*
NOTE-
*
ANY UM UIM BENEFITS PAID ARE INCLUDED IN THE
1 MILLION USD COMBINED SINGLE LIMIT EP COVERAGE AND IN
NO WAY INCREASE THE COMBINED SINGLE LIMIT AMOUNT
REFERENCED ABOVE. THIS INSURANCE COVERAGE IS
UNDERWRITTEN BY ACE AMERICAN INSURANCE COMPANY.
A BENEFIT SUMMARY FOR EP IS CONTAINED WITHIN THE
APPLICABLE BROCHURE OR, FOR KIOSK RENTERS, BY PRESSING
THE *PRODUCT DETAILS* BUTTON, FOR INTERNET RENTALS,
PLEASE VISIT OUR WEBSITE FOR MORE DETAILS. REPORT EP
CLAIMS TO OWNER USING THE ADDRESS AND PHONE NUMBER SET
FORTH HEREIN.
. *ONE-WAY RENTALS*
. A VEHICLE CAN BE RENTED IN ONE LOCATION AND RETURNED
. TO ANOTHER. SOME ONE-WAY RENTALS ARE ASSESSED A ONE
. TIME DROP OR MILEAGE CHARGE IN ADDITION TO THE RENTAL
. RATE.
.
. THE DROP CHARGE FEE VARIES BY RENTAL LOCATION, RETURN
. LOCATION, AND TIME OF YEAR. IF THERE IS A DROP FEE
. IT WILL BE DISCLOSED WHEN YOU BOOK AND IS PAYABLE AT
. THE TIME OF PICK UP.
.
. RENTALS THAT ARE RETURNED TO A DIFFERENT LOCATION
. WITHIN THE SAME CITY COULD BE SUBJECT TO A DROP
. CHARGE, MILEAGE CHARGE, OR HIGHER RATE.
.
. THE RENTAL VEHICLE MUST BE RETURNED TO A LOCATION
. WITHIN THE COUNTRY FROM WHICH IT WAS ORIGINALLY
. RENTED WITH THE FOLLOWING EXCEPTION.
.
. ONE WAY RENTALS BETWEEN THE U.S. AND CANADA ARE
. AVAILABLE AT PARTICIPATING LOCATIONS. THE CANADIAN
. IMPORT LAW PROHIBITS CANADIAN CITIZENS FROM TAKING A
. U.S. OWNED RENTAL VEHICLE FROM THE U.S. INTO CANADA
. THE RENTAL VEHICLE WILL BE SEIZED BY CANADIAN CUSTOMS
. AT THE BORDER, WHETHER THE CANADIAN RENTER PLANS TO
. RETURN THE VEHICLE TO U.S. OR CANADIAN LOCATION. THE
. U.S. OWNED RENTAL VEHICLE CANNOT BE IMPORTED INTO
. CANADA, EVEN TO TEMPORARILY CROSS THE BORDER.
. HOWEVER, A CANADIAN MAY RENT A CANADIAN OWNED VEHICLE
. IN THE U.S. AND RETURN IT TO CANADA OR CROSS THE
. BORDER WITHOUT THE VEHICLE BEING SEIZED. ANY U.S.
. CITIZEN RENTING A VEHICLE IN THE U.S. MAY DRIVE
. ACROSS THE U.S. OR CANADIAN BORDER WITH NO
. RESTRICTIONS. THE DRIVER MAY BE ASKED BY CUSTOMS TO
. SHOW A RENAL AGREEMENT AND A FORM OF IDENTIFICATION,
. SUCH AS A DRIVERS LICENSE.
.
. IN ORDER TO SEE A SPECIFIC LOCATIONS POLICIES ON
. ONE-WAY RENTALS PLEASE USE FORMAT... CP*ZLXXX/DROP
***DRIVERS LICENSE REQUIREMENTS***
*
IN ORDER TO RENT AN ALAMO VEHICLE A VALID DRIVERS
LICENSE FROM THE CUSTOMERS COUNTRY OF RESIDENCE IS
REQUIRED AND MUST BE PRESENTED AT TIME OF RENTAL.
THE DRIVERS LICENSE MUST BE VALID.
*
INTERNATIONAL RENTERS MUST PRESENT A VALID LICENSE
FROM THEIR COUNTRY OF RESIDENCE. IF THE LICENSE IS
IN A LANGUAGE OTHER THAN ENGLISH AN INTERNATIONAL
DRIVERS PERMIT MAY BE REQUIRED IN CONJUCTION WITH THE
COUNTRY OF RESIDENCE DRIVERS LICENSE.
*
CUSTOMERS WILL NOT BE ALLOWED TO RENT A VEHICLE.
*
*** EXCEPTIONS ***
*
JAPANESE TRAVELERS MAY USE THE JAPANESE DRIVERS
LICENSE TRANSLATION SERVICE WHICH REPLACES THE NEED
FOR AN INTERNATIONL DRIVERS PERMIT.
*
AT PHOENIX AREA AIRPORTS AND RENTAL LOCATIONS.
RENTERS WITH DRIVERS LICENSES ISSUED OUTSIDE THE
UNITED STATES OR ITS TERRITORIES MUST PRODUCE A
VALID PASSPORT.
*
NO LEARNER PERMITS OR PHOTOCOPIES ARE ACCEPTED.
ADDITIONAL DRIVERS MUST MEET ALL RENTAL QUALIFICATIONS
IN REGARDS TO AGE, AS WELL AS OTHER STANDARD RENTAL
QUALIFICATIONS. ADDITIONAL DRIVERS MUST APPEAR AT THE
RENTAL COUNTER WITH THE PRIMARY RENTER AND PRESENT A
VALID DRIVERS LICENSE.
*
ADDITIONAL DRIVERS MUST SIGN THE RENTAL AGREEMENT.
*
*
ALL OTHER ADDITIONAL AUTHORIZED DRIVERS ARE SUBJECT TO
A DAILY CHARGE.
THE ADDITIONAL DRIVER CAN ONLY BE ADDED TO THE CONTRACT
AT THE PICK UP LOCATION.
*** DESIGNATED DRIVER ***
*
CAN I RENT A VEHICLE REGARDLESS OF VISUAL IMPAIRMENT
OR DISABILITY.
YES IF YOU ARE UNABLE TO PRESENT A VALID DRIVERS
LICENSE BECAUSE OF DISABILITY OR VISUAL IMPAIRMENT,
YOU MAY RENT A VEHICLE WHEN ACCOMPANIED BY A DESIGNATED
DRIVER.
THE DESIGNATED DRIVER MUST PRESENT A VALID DRIVERS
LICENSE.
*
MEET MINIMUM AGE REQUIREMENTS.
*
MUST BE PRESENT AT THE RENTAL OFFICE.
*
DEPOSITS WILL BE SECURED BY THE RENTER, THE
DESIGNATED DRIVER WILL NOT BE ASKED TO SECURE A
MAJOR CREDIT CARD.
*
THERE IS NO ADDITIONAL CHARGE FOR A DESIGNATED DRIVER.
AN ADDITIONAL DRIVER FEE OF UP TO 25.00 DOLLARS PER DAY
MAY APPLY FOR ANY ADDITIONAL DRIVER.
ALL RENTERS MUST BE AT LEAST 21 YEARS OF AGE OR OLDER,
18 YEARS OR OLDER FOR THE STATES OF NEW YORK AND
MICHIGAN.
*
RENTERS ON OFFICIAL GOVERNMENT ORDERS MUST BE AT LEAST
18 YEARS OF AGE OR OLDER.
AN UNDERAGE FEE OF 25.00 DOLLARS PER DAY OR LESS
APPLIES.
*
FOR RENTERS UNDER THE AGE OF 20 RENTING IN THE STATES
OF NEW YORK AND MICHIGAN AN UNDER AGE FEE OF 65.00
DOLLARS PER DAY OR LESS APPLIES.
VEHICLES RENTED IN THE UNITED STATES CAN BE DRIVEN IN
THE STATE IN ANY STATE IN THE UNITED STATES INCLUDING
THE DISTRICT OF COLUMBIA. VEHICLES MUST BE RETURNED TO
THE LOCATION FROM WHICH THEY WERE RENTED UNLESS ALAMO
HAS AUTHORIZED AT THE TIME OF THE RESERVATION THAT THE
VEHICLE CAN BE RETURNED TO A DIFFERENT LOCATION.
VEHICLES RENTED IN ALASKA MUST BE RETURNED TO ALASKA.
VEHICLES MAY NOT BE DRIVEN INTO MEXICO. VEHICLES RENTES
IN THE UNITED STATES CAN BE DRIVEN INTO CANADA IF ALAMO
HAS PROVIDED PRIOR WRITTEN APPROVAL, WITH THE EXCEPTION
OF 12 OR 15 PASSENGER VANS, BUT MUST BE RETURNED TO THE
UNITED STATES UNLESS RENTER HAS PRE-ARRANGED WITH
ALAMO TO DROP THE VEHICLE OFF AT ONE OF ALAMOS
APPROVED LOCATIONS IN CANADA. CANADIAN RESIDENTS
RENTING VEHICLES IN THE UNITED STATES MAY NOT DRIVE
VEHICLES INTO CANADA.
STATES, COUNTIES, CITIES AND OTHER GOVERNMENTAL
AUTHORITIES MAY IMPOSE SALES TAXES, GROSS RECEIPTS
TAXES, FEES AND OTHER MANDATORY CHARGES, SUCH AS ARENA
OR STADIUM FEES, ON CUSTOMER OF CAR RENTAL COMPANIES
OR CAR RENTAL TRANSACTIONS. THESE CHARGES APPEAR IN
THE CHARGES SECTION OF THE RENTAL AGREEMENT.
AT CERTAIN AIRPORT LOCATIONS ALAMO IS REQUIRED TO
COLLECT OTHER MANDATORY CHARGES FROM CUSTOMER AND REMIT
THEM TO THE AIRPORT. THESE ARE TYPICALLY REFERRED TO
AS CUSTOMER FACILITY CHARGES, AIRPORT FACILITY CHARGES
OR TRANSPORTATION FACILITY CHARGES. THESE CHARGES ARE
ALSO SET FORTH IN THE CHARGES SECTION OF THE RENTAL
AGREEMENT.
THE APPROXIMATE TOTAL RENTAL COST SECTION OF THE RULE
DISPLAY PROVIDES YOU WITH MORE DETAILED INFOMATION ON
SPECIFIC CHARGES FOR A PARTICULAR LOCATION.
RENTER MUST RETURN THE VEHICLE WITH THE SAME AMOUNT OF
FUEL AS WHEN RENTED OR PURCHASED THE FUEL SEVICE OPTION
AT THE TIME OF RENTAL AT THE RATE PROVIDED AT THE
RENTING LOCATION. NO REFUNDS OR CREDITS WILL BE GIVEN
FOR UNUSED FUEL. IF THE RENTER DOES NOT RETURN THE
VEHICLE WITH THE SAME AMOUNT OF FUEL AS WHEN RENTED OR
PURCHASE THE FUEL SERVICE OPTION THE RENTER WILL BE
CHARGED TO RETURN THE FUEL TANK TO THE SAME LEVEL AT A
RATE PROVIDED AT THE LOCATION TO WHICH THE VEHICLE IS
RETURNED.
Information not available
Information not available
Information not available
PERSONAL ACCIDENT INSURANCE-
*
PERSONAL ACCIDENT AND PERSONAL EFFECTS INSURANCE
PAI-PEC IS AVAILABLE AT SELECT LOCATIONS IN THE US
ONLY.
*
IF ACCEPTED THE PAI CONTAINED IN THE POLICY PROVIDES
RENTER AND RENTER*S PASSENGERS WITH ACCIDENTAL DEATH,
ACCIDENT MEDICAL EXPENSES, AND AMBULANCE EXPENSE
BENEFITS.
THE PEC CONTAINED IN THE POLICY INSURES THE PERSONAL
EFFECTS OF THE RENTER, ADDITIONAL DRIVERS, OR ANY
MEMBER OF THE RENTERS IMMEDIATE FAMILY WHO PERMANENTLY
RESIDES IN THE RENTERS HOUSEHOLD AND WHO IS TRAVELING
WITH THE RENTER AGAINST RISKS OF LOSS OR DAMAGE.
*
WITH THE RENTER AGAINST RISKS OF LOSS OR DAMAGE.
COVERAGE THE RENTER OR PASSENGERS MAY HAVE. THIS IS A
SUMMARY ONLY. PAI-PEC IS SUBJECT TO THE PROVISIONS,
LIMITATIONS, BENEFITS AND EXCLUSIONS OF THE PAI-PEC
POLICY. THE PURCHASE OF PAI-PEC IS OPTIONAL AND NOT
REQUIRED TO RENT A CAR.
*
THE COVERAGE PROVIDED BY PAI-PEC MAY DUPLICATE THE
RENTERS EXISTING COVERAGE. ALAMO IS NOT QUALIFIED TO
EVALUATION THE ADEQUACY OF THE RENTERS EXISTING
COVERAGE, THEREFORE THE RENTER SHOULD EXAMINE HIS OR
HER PERSONAL INSURANCE POLICIES OR OTHER SOURCES OF
COVERAGE THAT MAY DUPLICATE THE COVERAGE PROVIDED BY
PAI-PEC.
ROADSIDE ASSISTANCE PROTECTION -
*
IS OFFERED AT SELECT LOCATIONS. ROADSIDE ASSISTANCE
PROTECTION OFFERS THE BELOW SERVICES.
*
KEY REPLACEMENT - LOST KEYS, NO WORRIES. WE WILL SEND
REPLACEMENT KEYS OR A LOCKSMITH.
*
FLAT TIRE - IF THE VEHICLES SPARE TIRE IS INFLATED
AND SERVICEABLE, IT WILL BE INSTALLED TO REPLACE A
AND SERVICEABLE, IT WILL BE INSTALLED TO REPLACE A
VEHICLE WILL BE TOWED IN ACCORDANCE WITH THE TOWING
PROVISION.
*
TOWING - IF THE VEHICLE IS RENDERED INOPERABLE
UNRELATED TO AN ACCIDENT TOWING CHARGES WILL BE
COVERED AT NO ADDITIONAL CHARGE.
*
JUMP START - A BATTERY BOOST WILL BE PROVIDED IN AN
ATTEMPT TO START THE VEHICLE.
LOCKOUT SERVICE - IF THE KEYS ARE LOCKED INSIDE THE
VEHICLE, SERVICE WILL BE SENT TO GAIN ENTRANCE.
*
FUEL DELIVERY - A LIMITED SUPPLY OF GASOLINE WILL BE
DELIVERED TO THE VEHICLE TO ENABLE YOU TO REACH THE
NEAREST OPEN SERVICE STATION. UP TO THREE GALLONS
OR EQUIVALENT LITERS.
*
AVAILABLE AT ALL LOCATIONS IN THE 50 UNITED STATES AND
CANADA.
ROADSIDE ASSISTANCE PROTECTION IS VOID AND OF NO EFFECT
IF, AT THE TIME OF THE INCIDENT NECESSITATING ROADSIDE
ASSISTANCE, YOU OR ANY AUTHORIZED DRIVER WERE IN
VIOLATION OF THE RENTAL AGREEMENT, INCLUDING WITHOUT
LIMITATION, THE PROHIBITED USES AND VIOLATIONS SET
FORTH THEREIN. IN SUCH CASES, ROADSIDE ASSISTANCE WILL
BE AVAILABLE, BUT STANDARD CHARGES MAY APPLY.
Information not available
Information not available
Sunday 00:01-00:30, 05:00-23:59
Monday 00:01-00:30, 05:00-23:59
Tuesday 00:01-00:30, 05:00-23:59
Wednesday 00:01-00:30, 05:00-23:59
Thursday 00:01-00:30, 05:00-23:59
Friday 00:01-00:30, 05:00-23:59
Saturday 00:01-00:30, 05:00-23:59
PAYMENT OPTIONS
A CREDIT CARD MUST BE PRESENTED, WITH AVAILABLE CREDIT,
IN THE RENTERS NAME. THE SIGNATURE ON THE BACK MUST
MATCH THE NAME PRINTED ON THE CARD. IN ADDITION, IF THE
RENTER HAS AN ONLINE TRANSACTION, THE NUMBER AND NAME
PRINTED ON THE CARD PRESENTED MUST MATCH THE NAME AND
NUMBER STORED FOR THE ONLINE TRANSACTION. A MAJOR
CREDIT CARD IS A CARD THAT IS SUPPORTED BY A
PREDETERMINED LINE OF CREDIT, AND NOT A BANK ACCOUNT
OR PRE-PAID BALANCE.
.
A CREDIT CARD IS NOT REQUIRED TO RENT IN THE STATES OF
NEW YORK AND CONNECTICUT. CASH QUALIFICATION APPLIES.
*******************************************************
. DEBIT CARDS
.
DEBIT OR CHECK CARDS ARE CONSIDERED TO BE ANY
NON-CREDIT CARD BEARING THE VISA, MASTERCARD, OR
DISCOVER CARD LOGO. ANY OTHER NON-CREDIT CARD WITHOUT
THE VISA, MATERCARD, OR DISCOVER CARD LOGO IS NOT
ACCEPTED. PLEASE REVIEW THE FOLLOWING GUIDELINES FOR
USE OF A DEBIT CARD.
.
**WHEN RENTING IN THE U.S. WITH PROOF OF A ROUND TRIP
. TRAVEL TICKET AIRLINE, CRUISE SHIP, OR TRAIN AT
. THE TIME OF RENTAL.
.
**FOR PICK-UPS IN THE U.S. DEBIT OR CHECK CARDS ARE
. ONLY ACCEPTED WHEN RETURNING THE VEHICLE. A CREDIT
. CARD IN THE NAME OF THE RENTER MUST BE PRESENTED
. AT THE TIME OF PICK-UP.
.
*******************************************************
. GIFT OR PREPAID CARD
.
ARE CONSIDERED A GIFT CERTIFICATE BEARING THE VISA,
MASTERCARD, OR AMERICAN EXPRESS LOGO. ALAMO ONLY
ACCEPTS GIFT CARDS FOR FINAL PAYMENT UPON RETURN OF THE
RENTAL VEHICLE. GIFT CARDS ARE NOT ACCEPTABLE AS A FORM
OF DEPOSIT. GIFT CARDS ARE NOT ACCEPTED IN LATIN
AMERICA OR THE CARIBBEAN.
.
*******************************************************
. MONEY ORDERS
.
ALAMO WILL ACCEPT MONEY ORDERS AS A FORM OF PAYMENT
THEY ARE HANDLED IN THE SAME MANNER AS A CASH RENTAL.
.
*******************************************************
. VIRTUAL CREDIT CARDS
.
ALAMO DOES NOT ACCEPT ONLINE-ONLY, VIRTUAL CREDIT
CARDS OR ANY OTHER TYPE OF SINGLE-USE CARD NUMBER
SECURITY PRODUCT OR ONE-TIME USE CREDIT CARD NUMBER
THAT MAY BE PROVIDED BY CREDIT CARD COMPANIES FOR
ON-LINE USE.
.
ALAMO SHALL NOT ASSUME RESPONSIBILITY OR
LIABILITY IN CONNECTION WITH THE USE OF ON-LINE ONLY,
VIRTUAL CREDIT CARDS OR ANY OTHER TYPE OF SINGLE-USE
CARD NUMBER SECURITY PRODUCT OR ONE-TIME CREDIT
CARD NUMBER THAT MAY BE PROVIDED BY CREDIT CARD
COMPANIES FOR ONLINE TRANSACTIONS. ALAMO SHALL HAVE NO
OBLIGATION TO HONOR TRANSACTIONS MADE WITH SUCH CARDS.
.
**EXCEPTION FOR JFK AND LAGUARDIA AIRPORTS**
PAYMENT POLICY - THE FOLLOWING FORMS OF PAYMENT ARE
ACCEPTED AT THE END OF THE RENTAL - VISA, MASTERCARD,
AMERICAN EXPRESS, DISCOVER NETWORK, DEBIT CARD.
ADDITIONAL AUTHORIZATIONS FROM YOUR ACCOUNT WILL BE
OBTAINED TO COVER THE COST OF THE RENTAL CHARGES.
ENTERPRISE IS NOT RESPONSIBLE FOR ANY OVERDRAFT FEES
INCURRED.
*
DEBIT POLICY FOR DEPLANING CUSTOMERS -
DEBIT CARDS ARE ACCEPTED AT THIS AIRPORT LOCATION
AT THE TIME OF RENTAL WITH PROOF OF A CONFIMED
ROUND TRIP AIRLINE TICKET DISCLOSING A RETURN DATE
AND SHOWING THE RENTERS NAME. A DEPOSIT OF 20 PERCENT
ABOVE THE COST OF THE RENTAL WILL BE TAKEN AND THE
FUNDS WILL NOT BE AVAILABLE FOR YOUR USE UNTIL
AFTER THE VEHICLE HAS BEEN RETURNED. RENTERS USING A
DEBIT CARD MAY NOT RENT LUXURY OR LARGE SUV. LICENSE
AND DEBIT CARD MUST BE IN THE RENTERS NAME.
*
DEBIT POLICY FOR LOCAL CUSTOMERS -
THIS LOCATION ACCEPTS DEBIT CARDS FROM LOCAL RENTERS
WITHOUT PROOF OF ROUND TRIP AIRLINE TICKET WITH THE
FOLLOWING REQUIREMENTS - VERIFIABLE PROOF OF
EMPLOYMENT, VERIFIABLE HOME AND OR CELL PHONE AND
UTILITIES IN RENTERS NAME. LOCATION MUST BE ABLE
TO VERIFY RENTERS NAME AND HOME ADDRESS BY MATCHING
DRIVERS LICENSE TO NAME AND ADDRESS LISTED ON CURRENT
UTILITY, PHONE OR CABLE BILL. BILL CANNOT REFLECT AN
UNPAID PREVIOUS MONTH BALANCE. RESERVATIONS MUST BE
BOOKED 72 HOURS IN ADVANCE. THE RENTER MUST QUALIFY
IN PERSON 48 HOURS PRIOR TO PICKUP BY BRINGING THE
REQUIRED DOCUMENTS TO THE RENTAL BRANCH. A DEPOSIT OF
250.00 USD ABOVE THE COST OF THE RENTAL WILL BE TAKEN
AND MUST BE MAINTAINED THROUGHOUT THE RENTAL PERIOD.
THE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE UNTIL
AFTER THE VEHICLE HAS BEEN RETURNED AND YOUR BANK HAS
APPLIED THE MONEY BACK TO YOUR ACCOUNT. RENTERS USING
A DEBIT CARD MAY NOT RENT ANYTHING LARGER THAN A
FULLSIZE VEHICLE. LICENSE AND DEBIT CARD MUST BE IN
THE RENTERS NAME. ENTERPRISE IS NOT RESPONSIBLE FOR
ANY OVERDRAFT FEES INCURRED. CASH IS NOT AN ACCEPTABLE
METHOD OF DEPOSIT. PREPAID DEBIT AND OR GIFT CARDS ARE
NOT ACCEPTABLE METHODS OF DEPOSIT.
.
**EXCEPTION FOR NEWARK AIRPORT**
PAYMENT POLICY - THE FOLLOWING FORMS OF PAYMENT ARE
ACCEPTED AT THE END OF THE RENTAL - VISA, MASTERCARD,
AMERICAN EXPRESS, DISCOVER NETWORK, AND DEBIT CARD.
ADDITIONAL AUTHORIZATIONS FROM YOUR ACCOUNT WILL BE
OBTAINED TO COVER THE COST OF THE RENTAL CHARGES.
ENTERPRISE IS NOT RESPONSIBLE FOR ANY OVERDRAFT FEES
INCURRED.
*
DEBIT POLICY FOR DEPLANING CUSTOMER -
DEBIT CARDS ARE ACCEPTED AT THIS AIRPORT LOCATION
AT THE TIME OF RENTAL WITH PROOF OF A CONFIRMED ROUND
TRIP AIRLINE TICKET DISCLOSING A RETURN DATE AND
SHOWING THE RENTERS NAME. A DEPOSIT OF 20 PERCENT ABOVE
THE COST OF THE RENTAL WILL BE TAKEN AND THE FUNDS
WILL NOT BE AVAILABLE FOR YOUR USE UNTIL AFTER THE
VEHICLE HAS BEEN RETURNED. RENTERS USING A DEBIT CARD
MAY NOT RENT LUXURY OR LARGE SUV. LICENSE AND DEBIT
CARD MUST BE IN THE RENTERS NAME.
.
DEBIT POLICY FOR LOCAL CUSTOMERS -
THIS LOCATION DOES NOT ACCEPT DEBIT CARDS FROM LOCAL
CUSTOMERS.
CREDIT CARDS
AX, DC, DS, CA, JC, VI
CASH
NOT ALL LOCATIONS ACCEPT CASH. PLEASE REVIEW THE
FOLLOWING KEY POINTS REGARDING CASH RENTALS.
.
RENTER MUST MEET LOCATIONS RENTAL REQUIREMENTS.
.
A DEPOSIT IN THE AMOUNT OF THE CALCULATED RENTAL
CHARGES PLUS AN ADDITIONAL 300 DOLLARS IS REQUIRED.
.
RENTERS MAY USE CASH AS FORM OF FINAL PAYMENT UPON
RETURN OF THE VEHICLE.
.
ONLY ECONOMY THROUGH FULL SIZE VEHICLES CAN BE RENTED
WITH CASH.
.
NO ADDITIONAL DRIVERS ARE ALLOWED ON CASH RENTALS.
.
CASH RENTALS, EXCLUDING INTERNATIONAL TOUR AND DOMESTIC
TOUR RENTALS, WILL REQUIRE A 300 DOLLAR DEPOSIT PER
RENTAL IN ADDITION TO THE CALCULATED RENTAL CHARGES.
.
INTERNATIONAL TOUR AND DOMESTIC TOUR RENTALS PAID WITH
A VOUCHER WILL REQUIRE A DEPOSIT IN THE AMOUNT OF
100 DOLLARS PER WEEK OR 25 DOLLARS PER DAY IN ADDITION
TO CHARGES NOT COVERED BY THE VOUCHER. IF A VOUCHER IS
NOT BEING USED THE REQUIRED DEPOSIT IS 200 DOLLARS OR
50 DOLLARS PER DAY.
.
.*ADVANCE RESERVATION REQUIRED FOR INTERNATIONAL
. RESIDENTS. RESERVATION THROUGH ALAMO RECOGNIZED
. INTERNATIONAL SOURCE OF BUSINESS IS REQUIRED.
.
WHEN THE VEHICLE IS RETURNED IN ACCORDANCE WITH THE
RENTAL TERMS AND CONDITIONS THE CASH DEPOSIT WILL BE
REFUNDED. IN SOME INSTANCES THE REFUND WILL BE MAILED
TO THE CUSTOMER FOLLOWING THE RETURN OF THE VEHICLE.
.
NO DIRECT RESERVATIONS OR WALK UPS ARE PERMITTED.
.
. ***EXCEPTIONS***
.
IN CANADA ONLY CUSTOMERS ON A PREPAID TOUR OR RENTING
ON CORPORATE ACCOUNTS THAT HAVE THE NEGOTIATED OPTION
TO USE CASH ARE ALLOWED TO USE CASH TO QUALIFY A
RENTAL. THE FOLLOWING ARE REQUIRED VERIFIABLE PROOF OF
EMPLOYMENT, VERIFIABLE HOME OR CELL PHONE AND OR
UTILITIES IN RENTERS NAME, VERIFIABLE RETURN
TRANSPORTATION TICKET. A DEPOSIT OF 50 DOLLARS PER
RENTAL DAY MAY APPLY.
.
PUERTO RICO RENTERS MAY ONLY USE CASH AS FORM OF FINAL
PAYMENT UPON RETURN ON VEHICLE.
GUARANTEE
GUARANTEED RESERVATIONS MAY BE REQUIRED DURING CERTAIN
TIMES OF YEAR OR ON SPECIALTY VEHICLES SUCH AS MINIVAN,
SUV, AND CONVERTIBLE CAR CLASSES.
.
CANCELLATIONS ARE ACCEPTED UP TO ONE CALDENDAR DAY
BEFORE RESERVATION DATE. IF THE RESERVATION IS NOT
CANCELLED A NO SHOW FEE OF 50 DOLLARS PLUS APPLICABLE
TAXES, SURCHARGES, OR LESSOR FEES MAY BE CHARGED TO
THE CREDIT CARD ON THE GUARANTEED RESERVATION.
DEPOSIT
A MAJOR CREDIT CARD IN THE RENTERS NAME IS REQUIRED.
THE ESTIMATED COST OF THE RENTAL PLUS AN ADDITIONAL
AMOUNT WILL BE HELD AS AN AUTHORIZATION ON YOUR CREDIT
CARD AT THE TIME OF RENTAL.
.
IF A RENTER PLANS TO PAY IN CASH UPON RETURN OF VEHICLE
ALAMO WILL CREDIT THE RENTERS CREDIT CARD AT THE TIME
THE VEHICLE IS RETURNED. IF THE RENTER HAS PAID A CASH
DEPOSIT RATHER THAN USING A CREDIT CARD THE BALANCE
REMAINING AFTER CHARGES ARE DEDUCTED FROM THE DEPOSIT
IS REFUNDED AT THE END OF THE RENTAL OR BY MAIL
DEPENDING ON LOCATION.